Media Services

Harry F. Shaw Virtual College Center, 2201 Hull Road, Fayetteville, NC 28303
Office Hours Monday - Friday
8:00AM - 5:00PM
Director: Janan Warren

What does the Media Services department provide for FTCC?

The college’s Media Services staff provides quality & timely production, plus audio visual support services to the college’s administration, faculty, staff and students.

Media Services is made up of:   

  • Audio Visual support staff provide audio visual technical support for events, classroom technology, quotes and technology upgrades.

  • Production support staff produce media projects including photo, video and studio productions, which promote the college, educate students, and inform the community. 

  • Fayetteville Cumberland Educational Television supports educational outreach to the community by broadcasting educational and informative programs. 

Media Services Serves All FTCC Campuses

Would you like Media Services assistance with your classroom presentation, event, etc?

Make sure you submit the Media Services Request for Service form at least 48 hours in advance of your event. This will insure successful use of equipment, technical support assignments and resources.
High profile events should also be discussed with either:

Overview of Services

Audio Visual (AV) Services

Do you have a support issues for projector lamps or remotes in classrooms?
Simply notify us using or type FTCC MEDIA in the email address area to contact us via e-mail. We will respond to your issue immediately.
The AV Support Services staff provides set-up of audio and visual equipment in addition to technical support for:
  • Campus events
  • Classroom technologies
  • Distance learning.
  • Video conferencing
FTCC’s Audio-Visual Engineer makes recommendations for equipment technology for new facilities and renovations in conjunction with the Director of Media Services.

Digital Signage Content

If you would like to publicize your event on the new HD digital signage, please send a digital flyer in landscape format or event information to Natasha Brown, for posting.

Event Support

Use the Media Services Request Form to specify audio/visual support needs for an event.
For more information, contact Audio Visual Support at 910-678-8377 or 910-486-3949.

Academic Support Equipment

  • Microphones
  • PA Systems
  • Projectors
  • Television Monitors
  • Accessories (cables, projection screens, flip charts, etc.)

Additional Notes

  • Laptops must be requested through MIS.
  • Podiums must be requested through Housekeeping.

Media Production

Media Services provides a full range of production services including video recording, computer based non-linear video editing, multimedia production, digital video processing, digital video graphics, digital video and audio recording, editing services, and photography.

Photography/Media Production Requests

Director of Media Services
Janan Warren


  • Media Services provides photography coverage of campus events, photo shoots for academic and promotional support  & employee portraits for the College.
  • Also provided is an extensive database of high-quality digital images. These are available for use in classroom instruction & for use in FTCC related multimedia publications.

Photography Requests

Media Specialist
Brad Losh
Please provide reasonable notice. Also include the date, time, and location of the event in your request. Let us also know how you plan to use the photos so we can provide appropriate media files for print or web. Our staff will provide photos on a CD.

Employee Photos

New Employee photos are taken in the Media Services Photo Studio & scheduled by Human Resources for all New Employees during the orientation process.

Production Projects

Production Process Timeline

  • Production Timelines vary based upon the project
  • Make sure you allow time for all steps in the production process
  • How quickly a project is completed also depends upon your response time during the production process.

If you are interested in producing a video, media or photographic project:

  • Contact the Director of Media Services with a description of the project and target audience.
  • The Director will assign a producer to the project.
  • Schedule and Meet with the Producer and provide notes and outline information.
  • The Producer will write a script for your approval.
  • Once you have revised and approved the script, the Producer will coordinate the deadline based upon your request.
  • All production elements are coordinated including in studio video, field video, photos, audio recordings, screen capture, etc.
  • The Post Production editing process is the process of putting all the production elements together to achieve project goals
  • Review and Approval
  • Closed Captioning
  • Producer can provide a final media format based upon your request. Formats include:
    • Blu Ray
    • DVD
    • FTCC YouTube site
    • mpeg4
    • mov
Note: Please remember that your project is coordinated based upon other projects already on the production schedule.
Our professional production staff is dedicated to serving you.

FCE-TV Education Channel

Fayetteville Cumberland Educational Television supports educational outreach to the community by broadcasting educational and informative programs produced locally or provided by outside resources.
  • FCE-TV is broadcast from the Virtual College Center located on the Fayetteville campus of Fayetteville Technical Community College. 
  • FTCC and its partners in education strive to expand educational programs and opportunities to viewers. 
  • We share in the desire to promote our community of “History, Heroes and a Hometown feeling” while educating our audience about services and support found right here in Fayetteville and Cumberland County.
  • FCE-TV can be viewed on Spectrum Channels 5 and 1301.
Our programming is educational, informative and unbiased. The FCE-TV educational Channel Coordinator reviews all programming to discern if it meets editorial guidelines.


Room Functionality

For technical support at meetings and presentations, please contact Media Services at least 48 hours in advance to discuss your needs for items such as wireless and lapel mics, portable PA systems, portable screens, sound mixers, and video playback. The room functionality chart and technical specifications offer a guide in preparing your request for support.

Advice for Presenter

Presenters are responsible for providing thumb drives and presentations which work on classroom computers. Please contact Media Services to test your digital presentations in advance. If you are bringing your own laptop, Macbook or iPad, use the Room Functionality Chart to book a room accordingly.
Network Login
All presenters are responsible for obtaining a set of network login credentials prior to their event. Contact the MIS Help Desk for assistance: 910-678-8502.