Office Location
Administration Building, Room 167-C, 2201 Hull Rd., Fayetteville, NC 28303
Phone Number
Office Hours Monday - Friday
8:00AM to 5:00PM
Dean: Dr. Vincent Castano

The Office of Institutional Effectiveness provides research, planning, and assessment services for the employees of Fayetteville Technical Community College.

Employee Resources & Tools

FTCC's Economic Community Impact

FTCC’s greatest impact results from the education and training it provides for local residents. Since the college was established, students have studied at FTCC and entered or re-entered the workforce with newly acquired skills. Today thousands of former students are employed in Cumberland County.


Strategic Planning

Economic Development and Employer Planning Systems (EDEPS)

The Economic Development and Employer Planning System (EDEPS) is an analytical tool for business, education, workforce and economic planners. EDEPS facilitates the analysis of economic health, industry performance, population trends, labor supply and demand, training resources, income characteristics, and market potential.

NC Tower

NC TOWER is a web-based delivery system providing aggregate information on students who attended public universities and community colleges in North Carolina. These data include programs of study, degrees attained, further enrollment, and wage and employment information

Watermark Assessment Management System

FTCC Assessment Training and Planning Documents 

Please enter your active directory username and password

Watermark Login

Please enter your active directory username and password. If you are off-campus, then use this link to access your assessment plan. While on-campus, use the link that has been placed within your FTCC Shortcuts folder on your desktop. Please do not bookmark this link.

FTCC Assessment Handbook

The handbook describes the assessment process for academic and non-academic units, purpose, steps for creating assessment, embedded training videos, and definitions.

 National Institute for Learning Outcomes Assessment (NILOA)

The National Institute for Learning Outcomes Assessment (NILOA), established in 2008, is a research and resource-development organization dedicated to documenting, advocating, and facilitating the systematic use of learning outcomes assessment to improve student learning.

American Association of Colleges and Universities (AACU)

The American Association of Colleges and Universities (AACU) promotes curricular coherence through a focus on learning outcomes and advances assessment practices that meaningfully incorporates students’ demonstrated student learning. The resources provided by AACU includes student learning outcome resources, ranging from VALUE rubrics to training webinars.

Distance Education State Authorization

Fayetteville Technical Community College has been approved by the State of North Carolina to participate in the National Council for State Authorization Reciprocity Agreements. For more information on complaint resolution for Online/Distance Education Students, please click the button below.

Student Achievement & General Education

Database of Accredited Postsecondary Institutions and Programs for IPEDS Unit ID 198534, DAPIP ID 133438, and OPE ID 00764000 containing FTCC changes in status, actions, date of change(s), and justification for action(s) with U.S. Department of Education recognized accrediting agencies.  Please click the link and then click on tabs entitled (1) Institutional Accreditation (2) Programmatic Accreditation and (3) Internship/Residency to view history of changes.


North Carolina Community College System Performance Dashboard

The North Carolina Community College System (NCCCS) dashboards allow users to explore and interact with NCCCS data by theme. The dashboards are designed to help colleges access the data and information needed to facilitate institutional effectiveness and program improvement. Dashboards include system and college-level data views, disaggregations, historical trends, and peer comparisons.

Rubrics for assessing student work, adapted from AACU (American Association of Colleges & Universities) VALUE Rubrics, have been created for the student learning outcomes associated with Fayetteville Technical Community College’s (FTCC) undergraduate general education courses. FTCC uses Watermark Planning & Self Study and VIA, an assessment management tool, as a repository to collect rubric data. General Education Assessment at FTCC uses assignments embedded within these courses and evaluates the results using VALUE Rubrics. Please refer to the General Education Core Competencies hyperlink regarding the General Education Core Competency rotation schedule and frequency of assessments.

General Education Assessment Results By Semester (2019-Present)

Information and Digital Literacy 
Quantitative Analysis
Intercultural Knowledge and Competence
Critical Thinking
Written Communication



Reprinted with permission from “VALUE: Valid Assessment of Learning in Undergraduate Education.” Copyright 2019 by the Association of American Colleges and Universities.

Student Athletes

Graduation & Completion Rates *2016 2017
Total Cohort 39 54
Completers within Three Years 7 18
Graduation Rate 18% 33%
Transfer-Out Students 8 20
Transfer-Out Rate 21% 37%

*2016 was the first year of intercollegiate sports at FTCC.

Equity in Athletics Disclosure Act (EADA)

The Equity in Athletics Disclosure Act (EADA) requires co-educational institutions of post-secondary education that participate in a Title IV federal student financial assistance program, and have an intercollegiate athletic program, to prepare an annual report to the Department of Education on athletic participation, staffing, and revenues and expenses by men’s and women’s teams. Additionally, institutions are required to publish this report and make it available upon request to students, prospective students, and the public in easily accessible places.

In the report, you will find data on FTCC Athletics’ opportunities for women and men, participation information, expenses, revenues, recruiting resources and various salaries.


Additionally, all enrolled students, prospective students and the public have the right to request the report, which will be promptly provided. If you would like a paper copy of the report please contact call (910) 486-3630.

IPEDS Data Feedback Reports

Integrated Postsecondary Education Data System (IPEDS)

The IPEDS Data Feedback Report summarizes selected FTCC institutional data and compares the data with peer institutions.