Office of Business & Finance

Tony Rand Student Center (TRSC) Room 132, 2201 Hull Road, Fayetteville, NC 28303
Phone Number
Office Hours Monday - Friday
Monday - Friday 8:15 AM to 4:30 PM

All About Tuition

Tuition

Tuition rates are determined by the NC General Assembly each year.

Current tuition rates for Fall 2017, Spring 2018 and Summer 2018:
  • $76.00 per in-state credit hour
  • $268.00 per out-of-state credit hour

The maximum number of hours charged per semester is sixteen.

All About Payments

Forms of Payment

FTCC offers several ways to pay. Please select the option that is best for you.

In-Person

  1. Cash
  2. In-State Check
    – Check writer must reside in North Carolina
    – Check should include the check writer’s address, phone number, driver’s license number, and student ID number
  3. Money Order
  4. Visa, MasterCard, or Discover
    – Cardholder must be present and show a picture ID

WebAdvisor

Visa, MasterCard, or Discover


Mail

  1. In-State Check – Check writer must reside in North Carolina – Check should include the check writer’s address, phone number, driver’s license number, and student ID number
  2. Cashier’s Check – Include student ID number and a phone number
  3. Money Order – Include student ID number and a phone number

Tuition Payment Plan

Tuition payment plans break down your tuition balance into affordable monthly payments. There is no interest, payment options are flexible, setup fees are affordable, and it is easy to enroll!

All About Refunds

Bookstore

Return Policy

Curriculum (College Credit) Purchases

Books must be returned within 10 days of the first day of class.

Continuing Education Purchases

Books must be returned within 3 business days from the date of purchase and no returns for one day courses.

Return Requirements

Books must be in original condition with an original sales receipt.

Note: Any bookstore return made without the original receipt, will be held for 10 business days. The student will receive a refund voucher for confirmation. After 10 days, the Business and Finance Office will process the refund which will be issued per the student’s refund preference approximately two weeks later.

Bookstore Refunds

In order to receive a refund for a purchase made at the FTCC Bookstore, the following requirements must be met:

  1. The original cash register receipt is required for ALL refunds and exchanges.
  2. Students are allowed ten calendar days from the first day of class to return textbooks for a refund or credit.
    -After the initial return period ends, students are allowed three business days from the date of purchase for returns.
    -Continuing Education books may be returned up to three business days from the date of purchase.
    -Books for one day courses are not returnable.
  3. Textbooks may be accepted for 100% refund or credit only if they have not been used, damaged, or marked in.
  4. Textbooks and textbook packages containing access codes or CDs are not returnable if the CD or access code has been opened.
  5. No cash refunds will be given. Credit and debit purchases will be credited to the card used to purchase items. For refund information for purchases made via cash, check, or financial aid, go to the Cashiers Window in ADM.
  6. Clothing and gift items must be in new condition and may only be exchanged.

Refund Procedures
Refunds will be processed based on the original type of payment. All returns require an original sales receipt to receive a refund.

MasterCard or Visa

Refunds for returned books purchased with a credit card will be issued back to that card.

Personal Check

Refunds for returned books purchased with a personal check will be held for 10 business days to ensure the check clears. The student will receive a refund voucher for confirmation. After 10 days, the Business and Finance Office will process the refund which will be issued per the student’s refund preference approximately two weeks later.

Note: Continuing Education students and students who do not select a refund preference will receive their refund by mail in the form of a check.

Cash

Refunds for returned books purchased with cash will be issued per a student’s refund preference submitted via WebAdvisor. The student will receive a refund voucher for confirmation at the time of the return and the refund will be processed by the Business and Finance Office approximately two weeks later.

Note: Continuing Education students and students who do not select a refund preference will receive their refund by mail in the form of a check.

If a student has an outstanding account balance, the refund will be posted to the account to lower the balance owed.


Questions?

Curriculum Students

Contact Rebecca Elmore at 910.678.7347

Continuing Education Students

Contact Quanda Woodard at 910.486.3956

Miscellaneous

Account Holds

A business office hold is placed on a student’s account due to an outstanding balance. This hold will essentially freeze the student’s account preventing registration of additional classes, transcript requests, graduation application, etc.

Possible Reasons for an Account Hold:

  • A student has not paid a tuition, fee, and/or bookstore balance from the current or previous semester.
  • A student completely withdraws from classes, using financial aid, and is charged for the unearned portions of that aid, creating a debt on the student’s account.
  • A check used for payment is returned
  • A student does not pay a short term loan.
  • A student has an unpaid library or parking violation fine.

Make a Payment

Current students may pay a tuition, fee, and/or bookstore charge via WebAdvisor. Once the payment is made, contact the Cashier’s Office to request that the account hold is lifted.

If you are not a current student, cannot access your WebAdvisor account, or would like an explanation of your balance, please contact the Cashier’s Office in the Thomas R. McLean Administration building for information.

 

CONTACTS
   
Third Party Sponsors/FSU Dual Enrolled/Consortium Sponsorship  
Tameka Brown Office: ADM 109 brownt@faytechcc.edu 910.678.8359
VA Payments & Outside Scholarships    
Kishana Thomas Office: ADM 107 thomask@faytechcc.edu 910.678.8238
DFAS Civilian, Active Duty & Reserves    
Cassandra Reclosado Office: ADM 107 reclosac@faytechcc.edu 910.678.8339
Employee Free    
Cassandra Reclosado Office: ADM 107 reclosac@faytechcc.edu 910.678.8339
High School Students    
Tameka Brown Office: ADM 109 brownt@faytechcc.edu 910.678.8359
Continuing Education Sponsorships    
Kishana Thomas Office: ADM 109 thomask@faytechcc.edu 910.678.8238