Due to the seriousness of COVID-19, all Fayetteville Technical Community College employees except for limited essential personnel will work from home as directed by their supervisors, effective Monday, March 23rd. The college has already shifted to online instruction and that will continue. More information about FTCC operations at this time & about the coronavirus is available on this webpage.

Latest Updates

April 1, 2020

Employee Information

The Families First Coronavirus Response Act (FFCRA or Act) requires certain employers to provide their employees with paid sick leave and expanded family and medical leave for specified reasons related to COVID-19. These provisions will apply from April 1, 2020 through December 31, 2020.

General Information for the FTCC Community


Q: How long are these new measures expected to last?

A: That’s unknown. FTCC decided to shift most of its courses to online instruction as of Monday, March 16th, out of an abundance of caution due to the outbreak of the coronavirus known as COVID-19. The situation is fluid & subject to change.

For the most current information, check this page daily.

You can also check other FTCC resources, including faytechcc.edu & FTCC’s social media accounts.

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In addition, consider signing up for safety alerts & other campus notifications, from FTCC.

FTCC’S Childcare Center

The childcare center will close at 6 p.m. Friday, March 20, until further notice. Please see the Childcare Center’s webpage.


All public events at FTCC are canceled until further notice.


FTCC’s spring sports season has been canceled by the NJCAA, the governing body of FTCC intercollegiate athletics. This decision covers all practices and regular-season, post-season and national championship play


Course Work

Any questions regarding course work should be directed to your instructor. Contact information for your instructor is located in your Blackboard course.

FTCC Academic Support


Blackboard Support for Students

  • Login issues for Blackboard, Contact the FTCC Helpdesk from 8 a.m. – 5 p.m., Monday-Friday, 910-678-8502 or help@faytechcc.edu. After hours or weekends, call 1-866-829-9660.
  • Questions about assignments, due dates and general course information should be directed to your instructor.
  • Cannot see a class you are registered for on your Blackboard desktop? Call or email: David Riddle at 910-678-0096, riddled@faytectcc.edu, or Colleen Galan at 910-678-8273, galanc@faytechcc.edu.

 Available Learning Resources

Some telecommunications companies are also offering help for students & other qualifying individuals. This information was provided on Monday, March 16, by the N.C. Community College System.

(PDF format)

  • Computer Labs

Supervised computer labs will be available Monday – Friday from 8:00AM to 5:00PM in the Advanced Technology Center, room 120 & Spring Lake Center, room 214.

  • Student Learning Center

The Student Learning Center is currently open Monday-Friday from 8:00AM to 5:00PM .

For additional information and updates, please view the Student Learning Center homepage, https://www.faytechcc.edu/campus-life/academic-resources/student-learning-center/.

Students can contact the Student Learning Center via telephone (910-678-8266) or by emailing learningcenter@faytechcc.edu.

NetTutor Online Tutoring Service is available for students through their FTCC student Blackboard accounts.

  • Library

The Paul H. Thompson Library is currently open for Monday – Friday 8:00AM to 5:00PM, plus Saturdays, March 28, April 4 & 25, May 2 & 9 11:00M – 3:00PM. 


Library staff is available to assist students with personal reference assistance in person at the library, by telephone (910-678-8247 or 910-678-0080) and by emailing library@faytechcc.edu.

Where required, passwords to access databases off campus are available by contacting the library. Interlibrary Loan Service has been suspended throughout the Community College Libraries in North Carolina (CCLINC).

During the hours when the library is closed, students are able to get answers using the “Ask-a-Librarian Chat Now” button located on the library homepage:


Paul H. Thompson Library


  • Monday – Friday: 8:00AM – 5:00PM
  • Saturday: (Last seven Saturdays of each semester) 11:00M – 3:00PM. March 28, April 4 & 25, May 2 & 9
  • Sunday: Closed

Health Program Applicants for FA2020 Entry 

Selections for the FA2020 Health Programs are ongoing. Applicant Status emails will be forthcoming to FTCC Student Email accounts. The plan is to email the Conditionally Selected, Alternate and Not Selected emails in April. Timing will be different for each program.  Departments are still working on awarding the “up to 15 extra competitive points”.  Please continue to watch your FTCC Student email and if you have any questions, email healthproadmissions@faytechcc.edu   


Q: Is FTCC still registering students for the summer sessions?

A: Yes. Registration for Summer 2020 classes is now open. Session 1 registration runs until May 25 and Session 2 registration runs until June 14. Session 1 classes will run May 26-July 21. Session 2 classes will run June 15-August 10.

For information about registering for Curriculum classes, please visit this link – https://www.faytechcc.edu/campus-life/curriculum-registration/. You can also call 910-678-8476 between 8 a.m. and 5 p.m. Monday through Friday or email registrar@faytechcc.edu.

For information about registering for Corporate and Continuing Education classes, please visit this link – https://www.faytechcc.edu/corporate-continuing-education/corporate-continuing-education-schedules/#schedules. You can also call 910-678-8432 between 8 a.m. and 5 p.m. Monday through Friday.


Q: Can I still apply to FTCC?

A: Yes. Please visit this link – https://www.faytechcc.edu/apply-now/. You can also call 910-678-8473 between 8 a.m. and 5 p.m. Monday through Friday or email admissions@faytechcc.edu.

Faculty & Staff

FTCC Technical Support 

Office of Business & Finance

Q: As a part-time employee, can I adjust my schedule?

A: If approved by your supervisor, you may adjust your work schedule to work more hours in a week to complete necessary tasks consistent with job requirements.  However, you are still limited to no more than 118 hours per month to remain in compliance with the Affordable Care Act.   

Q: Will I still receive my financial aid disbursement?  

A: Financial aid disbursements will continue. If slight modifications to the schedule become necessary, that information will be communicated. However, students should sign up for direct deposit by visiting the Bank Information link in WebAdvisor to avoid a delay in receiving a disbursement.

Q: As an employee, if I’m paid by check, will I receive my payroll check?

A: To avoid any delay in receiving your paycheck, please contact the Payroll Office at 910-678-8341 to sign up for direct deposit.   


Blackboard Support for Faculty

Professional Development

Q: Is FTCC still holding professional development classes for college employees?

A: In keeping with the advisory to limit gathering together in groups, all face-to-face professional developments sessions are suspended until further notice. Please visit the Professional Development webpage to take advantage of the available online professional development opportunities. An updated schedule will be posted when face-to-face sessions resume.

March 18, 2020 Update

Dr. Keen approved the attached State of Emergency Special Leave Policy, which is effective retroactive to March 16, 2020. This policy enacts the same special leave provisions provided in the state’s policy.

In order to document use of State of Emergency Special Leave:

If you use Time Clock Plus, by the end of this week there will be a new leave category for “State of Emergency Special Leave”. Please select this leave when you record use of this time.
If you have not transitioned to Time Clock Plus and still use a paper time-sheet, please record this leave in the block labeled “Bonus Leave” and make a manual note on your time-sheet that indicates you are using “State of Emergency Special Leave”.
If you use a paper Report of Absence, please record this leave in the box labeled “Other” and notate “State of Emergency Special Leave” in the line beside “Other”.

Employee Assistance Program

Q: The COVID-19 situation has me stressed out. What can I do?

A: The college provides students, faculty, staff and administrators support through its Employee Assistance Program (EAP). This benefit is paid for by the College and is a contracted service provided by Cape Fear Valley Health System’s Employee Assistance Office. The licensed professional counselors at the EAP are available to help during stressful periods such as the current pandemic. The service is free and completely confidential. Appointments can be arranged by calling (910) 829-1733. HR staff can answer your questions concerning this contracted service if you call 678-8246. For more information about the program, please check this link – https://www2.faytechcc.edu/pdf/EmployeeAndStudentAssistancePrgm.pdf

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