COVID-19 Update

FTCC is operating both on campus & online. Summer classes start May 26th. Review these links for more information:

Latest Updates

May 14, 2020

Fayetteville Technical Community College is observing strict safety rules aimed at preventing the transmission of COVID-19.

The College’s safety rules and practices include:

Face coverings: Any person on campus is expected to wear a face covering when in a closed room with anyone else or in a public area, such as a hallway or lounge. This includes students. Students must wear a face covering to be allowed in buildings. As such, any student coming to campus should bring and wear a face covering. If students don’t have access to a face covering, the College has a very limited supply and may be able to provide one for use. Instructions from the CDC on making and using cloth face coverings are available on the CDC website.

Social distancing: Anyone on campus should keep at least 6 feet between themselves and any other person at all times. The College has marked off areas in labs and classrooms to ensure this separation. Students, faculty, and staff must maintain social distancing while in any hallway, except in the event of an emergency. Please be patient as maintaining social distancing may slow your ingress into and egress from buildings, labs, offices, and classrooms.

Frequent cleaning of common areas and commonly touched surfaces.

Hand sanitizer stations: The College has placed hand sanitizer stations in public spots in buildings throughout campus. People are encouraged to clean their hands frequently using hand sanitizer if hand-washing is not possible. Thorough hand-washing, using soap and water for at least 20 seconds at a time, is encouraged at regular points during the day.

The College also expects any person on campus to abide by these rules until further notice:

  • If you sneeze or cough, cover your nose and mouth and, if you use a tissue, dispose of it immediately and then wash or sanitize your hands.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Stay home when you are sick, when your temperature is above normal or if you suspect you have been exposed to COVID-19.

Since the pandemic began, the College has acted swiftly and decisively to ensure the safety of students, faculty, staff and others on its campuses. Most classes shifted online in mid-March. Most staff began working from home shortly afterwards. FTCC continued to hold a handful of face-to-face classes during this time for certain health and public service classes deemed essential at this time by the Governor’s Executive Order. Throughout this time, class sizes were limited and strict safety guidelines observed.

In early May, FTCC limited staff who had been at home began transitioning back to work on the College’s campuses. All are required to abide by the new safety rules.

The first of FTCC’s two summer sessions begins May 26. Most of these classes will be conducted online. Those that are lab-intensive and deemed essential business sectors by the State or that must meet at least occasionally in face-to-face settings will do so under the College’s strict safety guidelines and class sizes will remain small to allow for proper social distancing.

A determination about whether to shift more classes to face-to-face settings or a mix of online and face-to-face settings in the second summer session will be made at a later point and will be based on the best health and safety guidance that is available.

In March, FTCC faculty were required to convert face-to-face classes to online instruction and they did so quickly and effectively and are well-prepared for continuing online instruction, when necessary.

The College is proud that most students were able to complete their courses on time or will do so by the end of May. The College is working to provide other students with options to complete their instruction this year. Meanwhile, registration is underway for summer and fall classes.

General Information for the FTCC Community


Q: How long are these new measures expected to last?

A: That’s unknown. FTCC decided to shift most of its courses to online instruction as of Monday, March 16th, out of an abundance of caution due to the outbreak of the coronavirus known as COVID-19. The situation is fluid & subject to change.

For the most current information, check this page daily.

You can also check other FTCC resources, including & FTCC’s social media accounts.

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In addition, consider signing up for safety alerts & other campus notifications, from FTCC.

FTCC’S Childcare Center

The childcare center will close at 6 p.m. Friday, March 20, until further notice. Please see the Childcare Center’s webpage.


All public events at FTCC are canceled until further notice.


FTCC’s spring sports season has been canceled by the NJCAA, the governing body of FTCC intercollegiate athletics. This decision covers all practices and regular-season, post-season and national championship play

Children’s Center


May 18, 2020

To the parents and guardians of children enrolled at FTCC’s Childcare Center:

With great regret, I must inform you that Fayetteville Technical Community College will not be reopening its Childcare Center.

This was not an easy decision. The center has been a point of pride for both FTCC and the community since its opening in 1996. It has always operated at the highest levels of excellence and has always held a top 5-star rated license from the state. For years, FTCC’s childcare center was a key learning laboratory for the College’s Early Childhood Education program.

In recent years, state and federal revenue sources for childcare have dwindled and the center has operated at a loss. The College used discretionary funds to supplement the center’s budget. Meanwhile, as more students in our Early Childhood Education program did their practicum hours at other childcare facilities, FTCC’s center became less aligned with the College’s overall mission.

The COVID-19 pandemic pushed the center’s finances and its future operation into untenable situations. The center has been closed since March 20 because of the pandemic. Its 30 employees have remained on the College’s payroll.

Besides financial issues, there was also great concern about safety and the challenges of operating the center at FTCC’s high standards with the additional restrictions that will be required because of the coronavirus.

As a result, at my recommendation, the College’s Board of Trustees voted today to close the center permanently. Not a one of us feels any pleasure in this decision. It is gut-wrenching.

The College plans to work with each employee on their options for the future.

For other childcare facilities, parents and guardians may want to consult the online directory operated by the N.C. Division of Child Development and Early Education. It can be found by visiting and then clicking on “Search for Child Care.” The directory may be searched in a variety of ways, including city, county, ZIP code and license type.

We are all deeply sorry at this turn of events. I want to thank you for supporting our Childcare Center. We wish you and your families all the best going forward.

Dr. J. Larry Keen
FTCC President


Course Work

Any questions regarding course work should be directed to your instructor. Contact information for your instructor is located in your Blackboard course.

FTCC Academic Support


Blackboard Support for Students

  • Login issues for Blackboard, Contact the FTCC Helpdesk from 8 a.m. – 5 p.m., Monday-Friday, 910-678-8502 or After hours or weekends, call 1-866-829-9660.
  • Questions about assignments, due dates and general course information should be directed to your instructor.
  • Cannot see a class you are registered for on your Blackboard desktop? Call or email: David Riddle at 910-678-0096,, or Colleen Galan at 910-678-8273,

 Available Learning Resources

Some telecommunications companies are also offering help for students & other qualifying individuals. This information was provided on Monday, March 16, by the N.C. Community College System.

(PDF format)

  • Computer Labs

Supervised computer labs will be available Monday – Friday from 8:00AM to 5:00PM in the Advanced Technology Center, room 120 & Spring Lake Center, room 214.

  • Student Learning Center

The Student Learning Center is currently open Monday-Friday from 8:00AM to 5:00PM .

For additional information and updates, please view the Student Learning Center homepage,

Students can contact the Student Learning Center via telephone (910-678-8266) or by emailing

NetTutor Online Tutoring Service is available for students through their FTCC student Blackboard accounts.

  • Library

The Paul H. Thompson Library is currently open for Monday – Friday 8:00AM to 5:00PM, plus Saturdays, March 28, April 4 & 25, May 2 & 9 11:00M – 3:00PM.

Library staff is available to assist students with personal reference assistance in person at the library, by telephone (910-678-8247 or 910-678-0080) and by emailing

Where required, passwords to access databases off campus are available by contacting the library. Interlibrary Loan Service has been suspended throughout the Community College Libraries in North Carolina (CCLINC).

During the hours when the library is closed, students are able to get answers using the “Ask-a-Librarian Chat Now” button located on the library homepage:

Paul H. Thompson Library


  • Monday – Friday: 8:00AM – 5:00PM
  • Saturday: (Last seven Saturdays of each semester) 11:00M – 3:00PM. March 28, April 4 & 25, May 2 & 9
  • Sunday: Closed

Health Program Applicants for FA2020 Entry 

Selections for the FA2020 Health Programs are ongoing. Applicant Status emails will be forthcoming to FTCC Student Email accounts. The plan is to email the Conditionally Selected, Alternate and Not Selected emails in April. Timing will be different for each program.  Departments are still working on awarding the “up to 15 extra competitive points”.  Please continue to watch your FTCC Student email and if you have any questions, email   


Q: Is FTCC still registering students for the summer sessions?

A: Yes. Registration for Summer 2020 classes is now open. Session 1 registration runs until May 25 and Session 2 registration runs until June 14. Session 1 classes will run May 26-July 21. Session 2 classes will run June 15-August 10.

For information about registering for Curriculum classes, please visit this link – You can also call 910-678-8476 between 8 a.m. and 5 p.m. Monday through Friday or email

For information about registering for Corporate and Continuing Education classes, please visit this link – You can also call 910-678-8432 between 8 a.m. and 5 p.m. Monday through Friday.


Q: Can I still apply to FTCC?

A: Yes. Please visit this link – You can also call 910-678-8473 between 8 a.m. and 5 p.m. Monday through Friday or email

Faculty & Staff

FTCC Technical Support

Employee Information

  • Filing for Unemployment Insurance Benefits Due to COVID-19
  • The Families First Coronavirus Response Act (FFCRA or Act) requires certain employers to provide their employees with paid sick leave and expanded family and medical leave for specified reasons related to COVID-19. These provisions will apply from April 1, 2020 through December 31, 2020.

Office of Business & Finance

Q: As a part-time employee, can I adjust my schedule?

A: If approved by your supervisor, you may adjust your work schedule to work more hours in a week to complete necessary tasks consistent with job requirements.  However, you are still limited to no more than 118 hours per month to remain in compliance with the Affordable Care Act.   

Q: Will I still receive my financial aid disbursement?  

A: Financial aid disbursements will continue. If slight modifications to the schedule become necessary, that information will be communicated. However, students should sign up for direct deposit by visiting the Bank Information link in WebAdvisor to avoid a delay in receiving a disbursement.

Q: As an employee, if I’m paid by check, will I receive my payroll check?

A: To avoid any delay in receiving your paycheck, please contact the Payroll Office at 910-678-8341 to sign up for direct deposit.   


Blackboard Support for Faculty

Professional Development

Q: Is FTCC still holding professional development classes for college employees?

A: In keeping with the advisory to limit gathering together in groups, all face-to-face professional developments sessions are suspended until further notice. Please visit the Professional Development webpage to take advantage of the available online professional development opportunities. An updated schedule will be posted when face-to-face sessions resume.

March 18, 2020 Update

Dr. Keen approved the attached State of Emergency Special Leave Policy, which is effective retroactive to March 16, 2020. This policy enacts the same special leave provisions provided in the state’s policy.

In order to document use of State of Emergency Special Leave:

If you use Time Clock Plus, by the end of this week there will be a new leave category for “State of Emergency Special Leave”. Please select this leave when you record use of this time.
If you have not transitioned to Time Clock Plus and still use a paper time-sheet, please record this leave in the block labeled “Bonus Leave” and make a manual note on your time-sheet that indicates you are using “State of Emergency Special Leave”.
If you use a paper Report of Absence, please record this leave in the box labeled “Other” and notate “State of Emergency Special Leave” in the line beside “Other”.

Employee Assistance Program

Q: The COVID-19 situation has me stressed out. What can I do?

A: The college provides students, faculty, staff and administrators support through its Employee Assistance Program (EAP). This benefit is paid for by the College and is a contracted service provided by Cape Fear Valley Health System’s Employee Assistance Office. The licensed professional counselors at the EAP are available to help during stressful periods such as the current pandemic. The service is free and completely confidential. Appointments can be arranged by calling (910) 829-1733. HR staff can answer your questions concerning this contracted service if you call 678-8246. For more information about the program, please check this link –

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