Mental Health Services
Tony Rand Student Center, Room 127-A
2201Hull Road, Fayetteville, NC 28303
Phone Number
Office Hours Monday - Friday
8:00 AM to 5:00 PM
Email
Shanna Bell, LCHMC

Life challenges can cause delays in academic success, achievement of career goals, and inability to focus on personal growth and completion of daily tasks. FTCC Cares about the overall well-being of our faculty, staff, and students. The FTCC Wellness Counseling department is dedicated to guiding and empowering individuals on their path to personal growth and professional success. 

 

If you are experiencing an emergency, please contact 9-1-1. The suicide and crisis lifeline is available 24 hours a day. Call or text 988 to speak with a crisis counselor. Click here for online assistance.

Upcoming Events

Resources and Services

Appointment Schedule

Students, faculty and staff may click here to make an appointment.

or call 910-678-8349

You may make an appointment just to talk. You do not need to have a diagnosis to meet with us.

FTCC counselors care about your emotional well-being. We offer both phone and in-person options to connect with students.

All appointments will be reviewed upon reopening of services.

Frequently Asked Questions

What is the cost, and who is eligible?

 

Wellness Care Services are free to students currently enrolled at FTCC and faculty and staff currently employed. Students not currently enrolled are welcome to contact Wellness Care Services for referrals to local community resources.

 

Do I need an appointment? Is there a long wait? Can I walk in?

 

We strongly suggest that you schedule an in-person or virtual appointment based on availability. Walk-ins are welcome; however, we will give priority to scheduled appointments.

 

What if I’m in a crisis situation?

 

We can provide crisis intervention for students who are on campus and will make any necessary schedule adjustments. Off-campus students please use Reach Out For Counseling Services

 

What can I expect when I come in?

 

The intake is the first meeting with your counselor. Paperwork must be completed before your meeting. The counselor will review your forms to better understand your needs.

Appointments will last 30 to 45 minutes. The counselor will discuss next steps, follow-up appointments, or recommend additional resources.

An assessment to determine current needs.

Effective counseling

Tools that are designed to equip you with long-term solutions.

A collaborative approach between you and your counselor to help meet your goals.

 

How many sessions will I have?

 

Wellness Care Services offers brief, solution-based counseling, usually one to six sessions. A Counselor works with students to decide if brief counseling will be enough to address their concerns. If not, our counselors assess the level of care needed and refer those needing intensive psychotherapy or additional services to other professionals off campus.

Each person seen by our counselors has an individualized treatment plan. To respect confidentiality, we cannot share the reasons why a student may have been seen for more sessions than another student.

 

What to Expect?

 

You will be greeted by a compassionate counselor that is ready to assist you with your needs. If needed or required, after the first session your counselor will work with you to develop a plan personalized to your current concerns. Your counselor is trained to listen and respond with the best tools and resources to overcome life challenges. Creative sessions are available; using art therapy, guided meditation and mindful walking, just to name a few. Appointments will last 30 to 50 minutes.

Wellness Care Services offers brief, solution-based counseling, usually one to six sessions. A Counselor works with students to decide if brief counseling will be enough to address their concerns. If not, our counselors assess the level of care needed and refer those needing intensive psychotherapy or additional services to other professionals off campus.

 

If I come to wellness care services for counseling, can anyone find out about it?

 

The counseling process is confidential, which means that we cannot release any information about you except under extreme conditions without your consent. If you have concerns or questions, please discuss them with your counselor. To respect confidentiality, we cannot share the reasons why a student may have been seen for more sessions than another student.