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FAYETTEVILLE, NC – February 08, 2016 – The Corporate & Continuing Education Division of Fayetteville Technical Community College (FTCC) announced today that it is hosting for the first time this week the nationally recognized Verbal Defense & Influence™ (VDI) Instructors Course.  Over 25 trainers from across the United States in law enforcement and other professions are converging on FTCC’s Cliffdale Park campus for the one-week training course on verbal defense and influence.

The Verbal Defense & Influence™ Instructors course will train professionals to appropriately respond to conflict, manage verbal abuse, keep conflict from escalating into confrontations, defuse confrontations, de-escalate violence, maintain personal safety, build cooperation and collaboration, improve community relation skills, conduct difficult conversations, lower workplace stress levels, and enhance professionalism.

The training will be led by Gary Klugiewicz and Dave Young from Vistelar, a national training institute focused on addressing the entire spectrum of Conflict Management specializing in de-escalation techniques.  “In simple terms, we are working to refocus the professionals who deal with conflict based on the fact that although they must enforce the law, they are protectors first,” said Gary Klugiewicz from Vistelar.  Founded in 2009 and based in Milwaukee, Wisconsin, Vistelar is a global consulting and training institute focused on addressing the entire spectrum of human conflict at the point of impact – from interpersonal discord, verbal abuse, and bullying to crisis communications, assault, and physical violence.

For additional information, please contact Gail Staley, FTCC Program Coordinator – Law Enforcement Training for Corporate & Continuing Education at or 910.678.8381.

Fayetteville Technical Community College was established in 1961 and serves over 42,000 students annually by providing over 200 occupational, technical, general education, college transfer, and continuing education programs to meet students’ needs and desires as well as the community. Visit FTCC’s website at  Like us on Facebook / Follow us on Twitter @faytechcc.