Coordinator for Disability Support Services
Tony Rand Student Center, Room 127-B, 2201 Hull Road, Fayetteville, NC 28303
Phone Number
Office Hours Monday - Friday
8:00AM - 5:00PM
Dr. Casey Groover (LCMHC)

What is ROCS?

ROCS: Reaching Out for Counseling Services

Fayetteville Technical Community College provides a valuable benefit to all students, employees, and their immediate family members known as the Reaching Out for Counseling Services program (ROCS). The ROCS program offers help for personal, professional or school concerns.

ROCS provides free, confidential, short-term counseling and personal consultation. 

The ROCS program has a network of counselors that are conveniently located. 

Some examples of concerns that the ROCS program addresses include:

  • Alcohol or drug use
  • Family conflict
  • Goal setting
  • Grief and loss   
  • Legal and financial issues
  • Relationship issues
  • School-related issues
  • Stress, anxiety, or depression   

Here are some benefits of using ROCS:

  • Confidential Counseling. 
  • No one will know that you have used this resource unless you offer that information or unless someone’s safety is threatened.
  • There is no cost to you for your phone calls or virtual, telephonic or face-to-face visits with the ROCS. 
  • ROCS covers all expenses for this program.  
  • Appointments are available during both daytime and evening hours.
  • The ROCS staff at McLaughlin Young is available 24 hours a day, seven days a week, ready to assist you. 

To seek assistance through the ROCS, simply call 704-529-1428 or 800-633-3353

The ROCS program is not designed to evaluate fitness for duty or authorize leave of absences but will provide referrals as needed. 

Access Your ROCS & Work-Life Services

There are two ways to access your ROCS and work-life services:  Call 800-633-3353 or by visiting

  • Click on My Portal Login
  • Work-Life
  • Username: ftccrocs
  • Password: guest

Woman Comforting Man In Distress People Holding Hands For Encouragement Man Consoling Another Man 

How Does it Work?

Mygroup Sap Counseling Process

Download the App!

Rocs App

Your ROCS: Reaching Out for Counseling Services has launched a new app MYgroup.  Confidential and free to download, the MYgroup app gives you immediate access to the support and tools you need to be happier, healthier, and more productive.  The MYgroup app is available for download at the Apple App Store and Google Play Store. 

App Includes:

  • Online tools, such as interactive learning modules and self-help articles
  • Direction to in-the-moment support for more distressing issues
  • MYportal access to Work-Life, Student & Manager portals
  • Login credentials remain the same as they are for

Upcoming Events


Adventuring and Exploring

Explore New Horizons and Expand the Mind
Available on Demand Starting Jul 21st

Discover the possibility and promise of seeking and exploring
new horizons.


Outsource Your To-Do List

Outsourcing Your To-Do List
Available on Demand Starting Aug 18th

Learn to outsource the more thankless chores and discover a world of potential, leading towards a happier and more fulfilling way of life.


Work and Family Balance

The Secret to Work-Life Balance
Available on Demand Starting Sep 15th

Uncover the secret to securing a healthy work and family balance.


Mental Strength

The Mental Strength Workout
Available on Demand Starting Oct 20th

Learn skills and strategies to exercise the power of your mind and increase
your mental fortitude.


Healthy Ways to Cope with Stress

Building Resilience Muscles
Available on Demand Starting Nov 17th

Learn resilience by understanding yourself and identifying the mental
obstacles that get in your way.


Being Grateful

Know Your Strengths
Available on Demand Starting Dec 15th

Explore how confidence and a strengths-mindset can enable you to respond
more creatively to challenges.