Department Chair

Office
Cumberland Hall, Room 377-E, 2201 Hull Rd., Fayetteville, NC 28303
Phone Number
Office Hours Mon-Fri
8:00AM to 5:00PM
Email
Walter Boyle

What is Operations Management (OM)?

  • OM is the exciting science and art of ensuring that firms can create and deliver goods and services successfully to customers.
  • OM includes the design of goods, services, and the creation processes.
  • Further, OM involves management and continual improvement of the goods, services, and processes.

What Skill Sets are Required?

Emphasized are the analytical reasoning, problem solving, and continuous improvement skill sets required in today’s dynamic business and industry environments. Concepts include:
  • Financial Analysis
  • Organizational Effectiveness
  • Productivity
  • Quality
  • Resource Management (Human, Information & Physical)
This degree is available online.

What to Expect:

Course Work

Operations Management is a concentration under the Business Administration program. This curriculum is designed to educate individuals in the technical and managerial aspects of operations for manufacturing and service industries.
Emphasized are analytical reasoning, problem solving, and continuous improvement skills required in today’s dynamic business and industry environments. 
Concepts include quality, productivity, organizational effectiveness, financial analysis
 

Other Business Administration Tracks

Career Paths

Graduates should qualify for leadership positions or enhance their professional skills in:
  • Health and Safety
  • Human Resources Management
  • Inventory and Materials Management
  • Logistics and Distribution
  • Manufacturing and Service Management
  • Operations Planning
  • Quality Assurance
  • Supervision
  • Team Leadership

Enroll Now!

At FTCC you can earn a degree or certificate in Operations Management. Contact an Admissions Counselor for assistance or Apply Now!

Associate Degree

Business Administration: Operations Management (A25120O)

Program Length: 5 Semesters
Prerequisite: Placement Test Equivalent
Award: Associate in Applied Science

View Brochure

Certificates

Business Foundations Certificate (C25120C10)

Program Length: 1 Semester
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

E-Marketing Certificate (C25120C13)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Entrepreneurship Certificate (C25120C12)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Equal Opportunity & Employee Relations Certificate (C25120C17)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Government Procurement & Contracting Certificate (C25120C21)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Leadership & Management Certificate (C25120C22)

Program Length: 1 Semester
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Non-Profit & Community Leadership Certificate (C25120C20)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Operations Leadership Certificate (C25120C23)

Program Length: 1 Semester
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Organizational Leadership Certificate (C25120C9)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Payroll & Benefits Specialist Certificate (C25120C19)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Project Leadership Certificate (C25120C16)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Recruitment & Staffing Specialist Certificate (C25120C18)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Sales & Customer Service Certificate (C25120C14)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Small Business Operations Certificate (C25120C11)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Total Quality Management Certificate (C25120C15)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

High School Connections
Business Foundations Certificate (C25120H1)

Program Length: 2 Semesters
Prerequisite: Placement Test Equivalent
Award: Certificate