Office Location
Cumberland Hall, Room 377, 2201 Hull Rd., Fayetteville, NC 28303
Phone Number
Office Hours Monday - Friday
8:00AM to 5:00PM
Email
Cindy Burns

What is Operations Management (OM)?

Operations Management is the exciting science of ensuring that firms can create and deliver goods and services successfully to customers.  OM monitors and redesigns processes for efficiency and cost effectiveness to maximize profits of an organization.  Functions of an operations manager may include planning, product design, forecasting, scheduling, quality control, and supply chain management.

What Skill Sets are Required?

In today’s dynamic and global business environment, operational managers need to be able to see how the different elements of an organization work together to create a product or service.  They review and evaluate processes for continuous improvement and find solutions for current and future issues.  Skills needed include:
  • Planning
  • Problem Solving
  • Critical Thinking
  • Leadership
  • Organization
  • Quality Management
This degree is available online.

What to Expect:

Course Work

Operations Management is a concentration under the Business Administration program. This curriculum is designed to educate individuals in the technical and managerial aspects of operations for manufacturing and service industries.
Emphasized are analytical reasoning, problem solving, and continuous improvement skills required in today’s dynamic business and industry environments. 
Concepts include quality, productivity, organizational effectiveness, and financial analysis.
 

Other Business Administration Tracks

Career Paths

Graduates should qualify for leadership positions or enhance their professional skills in:
  • Inventory and Materials Management
  • Logistics and Distribution
  • Manufacturing and Service Management
  • Operations Planning
  • Quality Assurance
  • Supervision
  • Team Leadership

 

Associate Degree

Business Administration: Operations Management (A25120O)

Program Length: 5 Semesters
Prerequisite: Placement Test Equivalent
Award: Associate in Applied Science

View Brochure

 

Certificates

Business Foundations Certificate (C25120C10)

Program Length: 1 Semester
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

E-Marketing Certificate (C25120C13)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Entrepreneurship Certificate (C25120C12)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Equal Opportunity & Employee Relations Certificate (C25120C17)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Global Human Resources Certificate (C25120C25)

Program Length: 2 Semester
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Government Procurement & Contracting Certificate (C25120C21)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Leadership & Management Certificate (C25120C22)

Program Length: 1 Semester
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Non-Profit & Community Leadership Certificate (C25120C20)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Operations Leadership Certificate (C25120C23)

Program Length: 1 Semester
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Organizational Leadership Certificate (C25120C9)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Payroll & Benefits Specialist Certificate (C25120C19)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Project Leadership Certificate (C25120C16)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Recruitment & Staffing Specialist Certificate (C25120C18)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Sales & Customer Service Certificate (C25120C14)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Small Business Operations Certificate (C25120C11)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

Total Quality Management Certificate (C25120C15)

Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate

High School Connections
Business Foundations Certificate (C25120H1)

Program Length: 2 Semesters
Prerequisite: Placement Test Equivalent
Award: Certificate