Office Location
Cumberland Hall
Rm. 377H, 2215 Hull Rd., Fayetteville, NC
Official address:
P.O. Box 35236, 2201 Hull Rd.
Fayetteville, NC 28303
Phone Number
910-678-8518
Office Hours
M-F: 8:00am-5:00pm
Department Chair: Larissa White whitel@faytechcc.edu
Program Length: 5 Semesters
Prerequisite: High School Diploma or Equivalent
Award: Associate in Applied Science
View Program
The Medical Office Administration curriculum prepares individuals for employment as medical administrative personnel in the areas of medical billing and coding, inpatient billing and coding, patient services, and introduced to advanced coding skills. Students will learn administrative and support functions and develop skills applicable in medical environments.
Course work includes Billing and Insurance, Formatting, Information Systems, Legal and Ethical Issues, Medical Coding, Medical Terminology, Office Management, and Word Processing.
| Medical Billing, Coding, & Auditing (A25310C) | ||
|---|---|---|
| Item | In-State | Out-of-State |
| Tuition | $5,016.00 for 66 Credits ($76/credit hour) | $17688.00 for 66 credits ($268.00/credit hour) |
| Estimated Total (Including books, fees, and supplies) |
$6,816 |
$19,488 |
* Please note that all costs are estimates and subject to change. Tuition is established by the State Board of Community Colleges and North Carolina General Assembly and is subject to change without notice.
Inpatient Coding Professional Diploma (D25310D2)
AS in Medical Office Administration
Bachelor of Health Science
Medical Coding Specialist Certificate (C25310C2)
AS in Medical Office Administration
Bachelor of Health Science
Medical Coding Specialist II Certificate (C25310C10)
AS in Medical Office Administration
Bachelor of Health Science
| Prefix | No. | Title | Class | Lab | Clinical | Credit |
|---|---|---|---|---|---|---|
| ACA | 120 | Career Assessment | 1 | 0 | 0 | 1 |
| or | ||||||
| ACA | 122 | College Transfer Success | 0 | 2 | 0 | 1 |
| ENG | 111 | Writing and Inquiry | 3 | 0 | 0 | 3 |
| MED | 116 | Introduction to A & P | 3 | 2 | 0 | 4 |
| MED | 121 | Medical Terminology I | 3 | 0 | 0 | 3 |
| or | ||||||
| OST | 141 | Med Office Terms I | 3 | 0 | 0 | 3 |
| OST | 130 | Comprehensive Keyboarding | 2 | 2 | 0 | 3 |
| or | ||||||
| OST | 132 | Keyboard Skill Building | 1 | 2 | 0 | 2 |
| OST | 148 | Med Ins & Billing | 3 | 0 | 0 | 3 |
| Totals | 13 | 4 | 0 | 16 | ||
| Prefix | No. | Title | Class | Lab | Clinical | Credit |
|---|---|---|---|---|---|---|
| HMT | 215 | Legal Asp of Healthcare Admin | 3 | 0 | 0 | 3 |
| or | ||||||
| OST | 149 | Medical Legal Issues | 3 | 0 | 0 | 3 |
| MED | 122 | Medical Terminology II | 3 | 0 | 0 | 3 |
| or | ||||||
| OST | 142 | Med Office Terms II | 3 | 0 | 0 | 3 |
| OST | 247 | Procedure Coding | 2 | 2 | 0 | 3 |
| OST | 248 | Diagnostic Coding | 2 | 2 | 0 | 3 |
| Math | Elective | 2 | 2 | 0 | 3 | |
| Totals | 12 | 6 | 0 | 15 | ||
| Prefix | No. | Title | Class | Lab | Clinical | Credit |
|---|---|---|---|---|---|---|
| OST | 136 | Word Processing | 2 | 2 | 0 | 3 |
| OST | 249 | Med Coding Certification Prep | 2 | 3 | 0 | 3 |
| Major Computer Apps | Pick | 1 | 2 | 0 | 2 | |
| Totals | 5 | 7 | 0 | 8 | ||
| Prefix | No. | Title | Class | Lab | Clinical | Credit |
|---|---|---|---|---|---|---|
| COM | 120 | Intro Interpersonal Com | 3 | 0 | 0 | 3 |
| or | ||||||
| COM | 231 | Public Speaking | 3 | 0 | 0 | 3 |
| OST | 164 | Office Editing | 3 | 0 | 0 | 3 |
| OST | 260 | Adv Coding Methodologies | 2 | 2 | 0 | 3 |
| OST | 264 | Medical Auditing | 3 | 0 | 0 | 3 |
| OST | 286 | Professional Development | 3 | 0 | 0 | 3 |
| Totals | 14 | 2 | 0 | 15 | ||
| Prefix | No. | Title | Class | Lab | Clinical | Credit |
|---|---|---|---|---|---|---|
| OST | 288 | Medical Office Admin Capstone | 2 | 2 | 0 | 3 |
| WBL | 111 | Work-Based Learning I | 0 | 0 | 10 | 1 |
| Humanities/Fine Arts | Elective | 3 | 0 | 0 | 3 | |
| Social Behavioral Science | Elective | 3 | 0 | 0 | 3 | |
| Major | Elective | 2 | 0 | 0 | 2 | |
| Totals | 10 | 2 | 10 | 12 | ||
Total Required Credits: 66
Students who complete this program are eligible and will gain the essential knowledge needed to take the Certified Medical Administrative Assistant (CMAA), and Certified Billing and Coding Specialist (CBCS) exams through the National Health career Association (NHA) as well as the Certified Professional Coder (CPC) exam through the American Academy of Professional Coders (AAPC).
Students in the degree program are required to complete a 160-hour work-based learning internship as part of their program. Students in the diploma program are required to complete a 320 hour work-based learning internship as part of their program.
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Upon completion of the Information Technology (IT) curriculum, students will be able to:
Objective 1: Develop the soft skills, customer service skills, and patient interaction skills needed for health care.
Objective 2: Build literacy in medical terminology and computer applications.
Objective 3: Prepare professional business documents using proper grammar and formatting.
Objective 4: Develop the soft skills, customer service skills, and patient interaction skills needed for health care.
Objective 5: Analyze medical documentation and regulations for the purpose of medical necessity in an audit.
Objective 6: Record accurate medical codes for procedures, services, and diagnoses.
Program Length: 3 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate
Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate
Program Length: 2 Semesters
Prerequisite: High School Diploma, Placement Test Equivalent
Award: Certificate
Healthcare Customer Service Certificate (C25310H2)
Program Length:2 Semesters
Prerequisite: Placement Test Equivalent
Award: Certificate
Healthcare Customer Service Certificate (C25310H2)
Program Length:2 Semesters
Prerequisite: Placement Test Equivalent
Award: Certificate
Graduates should qualify for employment opportunities in:
| Instructor Name | Title | Phone Number | Office Location | |
|---|---|---|---|---|
|
Larissa White |
Department Chair, Healthcare Management Tech & Medical Office Admin. | 910-678-8518 | whitel@faytechcc.edu | Cumberland Hall, Rm 377-H |
|
Laura Honeycutt |
Instructor, Medical Office Adm. |
(910) 678-8300 |
honeycula@faytechcc.edu |
Cumberland Hall, Rm 348G |
|
Marjorie Parker |
Instructor, Medical Office Adm. |
(910) 678-8207 |
parkermar@faytechcc.edu |
Cumberland Hall, Rm 377G |
|
Kiara Skeeter |
Instructor, Medical Office Adm. |
(910) 678-8442 |
skeeterk@faytechcc.edu |
Cumberland Hall, Rm 348C |
|
Brandy Strickland |
Instructor, Medical Office Adm. |
(910) 678-8298 |
strickbt@faytechcc.edu |
Cumberland Hall, Rm 348D |
Instructor, Medical Office Adm.
910-678-8518
whitel@faytechcc.edu
Bio: Larissa White serves as Department Chair for Healthcare Management Technology and Medical Office Administration. She brings extensive professional experience in health care operations, medical office leadership, and regulatory compliance, having served in leadership and management roles across diverse health care settings prior to transitioning into higher education. Her firsthand knowledge of clinical workflows, practice management, and organizational operations informs her approach to academic leadership and program development.
With a strong commitment to student success, she focuses on creating learning environments that connect theory to practice and prepare graduates for immediate impact in the workforce. She is dedicated to equipping students with the technical competence, professional confidence, and ethical foundation necessary to thrive in today’s health care environment.
Department Chair
(910) 678-8300
honeycula@faytechcc.edu
Bio: Laura Honeycutt has been teaching Medical Office Administration courses at Fayetteville Technical Community College for over six years. She holds a Bachelor of Science in Business Administration with a concentration in Management and Organizational Development, as well as a Master of Health Administration. Throughout her career, she has remained deeply committed to helping students build the knowledge, technical skills, essential soft skills, and confidence in themselves needed to succeed in today’s workforce. She strives to create a structured and supportive learning environment where students can connect what they learn in the classroom to practical, real-life experiences. A strong emphasis is placed on professionalism, communication, teamwork, and ethical behavior, as well as encouraging students to trust their abilities while gaining confidence. Her goal is to prepare students not only for academic achievement, but also to enter the healthcare workforce with integrity, compassion, and a belief in their own capabilities.
Outside of the classroom, Laura is a proud wife and mother of four, and family plays an important role in shaping her values and perspective. She values integrity, compassion, and kindness in action. She also strongly believes in the Golden Rule—treating others with respect, fairness, and kindness—and encourages students to carry this principle into both their personal lives and future careers.
Instructor, Medical Office Adm.
(910) 678-8207
parkermar@faytechcc.edu
Bio: Marjorie Parker is a full-time instructor in the Medical Office Administration program at Fayetteville Technical Community College with over eight years of teaching experience. She is a three-time graduate of Johnston Community College and hold a bachelor’s degree and MBA in Healthcare Management from University of Mount Olive. She maintains multiple certifications through AAPC, including CPC, CPB, COC, CIC, CRC, CPC-I, and CPMA.
Marjorie’s background includes experience as a CNA, phlebotomist, certified coder, and work in Home Health & Hospice billing and revenue integrity. She is passionate about teaching, mentoring students, and helping them achieve their professional goals. Outside of work, she enjoys spending time with her husband and kids, traveling, painting, and watching sports.
Instructor, Medical Office Adm.
(910) 678-8442
skeeterk@faytechcc.edu
Bio: Kiara Skeeter, MBA is a Medical Office Administration Instructor at Fayetteville Technical Community College, where she teaches Medical Terminology, Introduction to Anatomy & Physiology, and Medical Law & Ethics. Additionally, she holds dual bachelor’s degrees in Business Administration and Health Administration from Fayetteville State University.
Kiara Skeeter brings a student-centered approach to the classroom, integrating healthcare knowledge, technology, and real-world applications to promote engagement and academic success. Her professional interests include healthcare administration, data analytics, leadership development, and workforce readiness in allied health education.
Instructor, Medical Office Adm.
(910) 678-8298
strickbt@faytechcc.edu
Bio: Brandy Strickland has been teaching Medical Office Administration courses at Fayetteville Technical Community College for over 10 years and hold a Bachelor of Science in Health Services Management. Throughout her career, she has remained dedicated to helping students develop the knowledge, technical competencies, and professionalism required in today’s healthcare environments.
She strives to create a structured and organized learning environment where students can effectively connect classroom instruction to real-world medical office practices. Her goal is to prepare students not only for academic success, but also to enter the workforce with confidence, strong work ethics, and a commitment to patient-centered care.
Outside of her professional role, she is a proud mother of three and values hard work, responsibility, and lifelong learning.
