Fayetteville Technical Community College
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Registration & Records
Frequently Asked Questions

Green Ball How do I contact the Registration and Records Office?

Registration and Records Office
Location: Tony Rand Student Center in Room 114
Phone:  910-678-8476
E-Mail: Registrar@faytechcc.edu

Hours when classes are in session:  Monday – Thursday  8AM – 7PM
                                                             Friday – 8AM – 6PM 

Hours when classes are not in session:  Monday - Thursday  8AM – 6PM
                                                                   Friday – 8AM – 5PM

 

TRANSCRIPTS

Green Ball How can I get a copy of my FTCC transcript? 

Students may mail/drop-off/fax their request/scan & attach to an e-mail. The transcript request form can be printed from the school’s website at www.faytechcc.edu/stuserv/registrar. The form is also available in the Registration Office.  The Registration fax number is 910-678-0085

Transcript request will be processed within 5 - 10 business days.

Official Transcripts will be mailed to colleges, businesses, etc…. ; Unofficial copies will be mailed to students.

If you were a student at FTCC in SP08/SU08 and fotrward, you can print an unofficial transcript by logging into your Web Advisor account.

No fees are charged for transcripts.

Students may also come to the Registration Office & receive a copy of their transcript on a walk-in basis.

 

REGISTRATION 

Green Ball When can I register?   Where can I register?

You can access the current registration schedule at http://www.faytechcc.edu/stuserv/registrar/default.htm .

Green Ball My STAR PIN is not working, what do I need to do?

Only currently enrolled students can register using the Student Telephone Assisted Registration (STAR) system.  Each student is mailed a letter and sent an e-mail listing the date that they can begin registering using STAR and Web Advisor. Your 6-digit Personal identification Number (PIN) for STAR is your birthdate in MMDDYY sequence.

Green Ball I am trying to register using STAR and/or Web Advisor for class XXXXX and the system states that I don’t meet the prerequisites, what do I need to do?

A “Prerequisite Waiver” is required before you can register for the course. You must contact the Dean of the Department for the course that you are trying to request a waiver on for approval.  For example to request a wavier on a business course, you would have to contact the Dean of Business Programs. You may also come to the Open Registration session and see the Dean on duty for completion of a Prerequisite Waiver.

 

WEB ADVISOR

Green Ball How do I log in to Web Advisor?

Web Advisor accounts are established for applicants and current students. The Web Advisor log-in instructions and other helpful “HOW TO” information is listed on the FTCC Web Advisor site.  Go to the FTCC home page at http://www.faytechcc.edu/  and click on the spider web.  If you continue to have problems, please e-mail the Registration and Records Office at  Registrar@faytechcc.edu.

 

GRADES

Green Ball When are grades being mailed?

Class rosters are due to the Registration and Records Office the day after classes end. It takes approximately 3 work days to enter all of the grades into the system. Once your grades are posted you can view and/or print them by logging into your Web Advisor account.