Request for Services Portal

Faculty, Staff, Administration and users of classrooms and facilities: if you have a service problem in a room,
please report the problem to the coordinating location below so that we can resolve the issue in a timely manner.


MANAGEMENT INFORMATION SERVICES

For computer, printer, or phone related issues please contact:

MIS Help Desk

910-678-8502
or
email: help@faytechcc.edu

Available: Monday - Friday  
8:00 a.m. to 5:00 p.m.

For more information on Management Information Services, please visit:
http://www.faytechcc.edu/management_services/index.aspx


MEDIA SERVICES

For A/V repair or replacement issues like projector and replacement projector bulbs, please contact:

910-678-9897
or
email: avsupport@faytechcc.edu

 Available: Monday - Friday  
8:00 a.m. to 5:00 p.m.

For A/V event support, please click on the following link to fill out Media Services Request form

http://forms.faytechcc.edu/MediaRequestForm/default.asp

For more information on Audio/Visual Support and Production Services visit the FTCC Media Services web page:
http://www.faytechcc.edu/media_services/index.aspx


FACILITY SERVICES

For an emergency maintenance issue in buildings (plumbing/electrical, AC/Heating issues, spills, or keying concerns, etc.
please contact:

910-678-8228/8288
or
email:facilities@faytechcc.edu

Available: Monday - Friday 
8:00 a.m. to 5:00 p.m.

 For non-emergency issues (movement of items/equipment, replacement of light bulbs, etc) please use WebAdvisor to create a work order.

https://webadvisor.faytechcc.edu/WebAdvisor

For vehicles or room reservations, please email Denise Kinnison or Cynthia Johnson with dates/times/destination/driver.

 For coordination of faculty/staff moves please submit Request for Faculty/Staff Move Form (FTCC Form F-11) through appropriate approval chain.

Request for Faculty/Staff Move Form

 To see a complete listing of services provided by Facility Services, visit our website:
http://www.faytechcc.edu/plant_operations/index.aspx


SECURITY SERVICES

 For emergency assistance: Please call 910-678-8433 immediately

Non-emergency issues: (notification of special events, reserved parking, temporary parking pass, building access) please contact:

Public Safety & Security
910-678-8433
or
email: security@faytechcc.edu

For additional information visit the FTCC Public Safety and Security web page:
http://www.faytechcc.edu/security/index.aspx