Self-Service

Account & Planning Tools for Students

Self-Service is a new tool in WebAdvisor that allows you to access more detailed information about your student account, make payments, and plan your courses.

The Student Finance tab of Self-Service allows you to view detailed information about your student account including tuition, fees, payments, financial aid, and refunds. You can also print copies of receipts and account statements.

Get Started

  1. Log into WebAdvisor.
  2. Select “View Account and Make Payments” under the Student Account Information section.
  3. You will be taken to the Student Finance tab of Self-Service.

If you have a hold on your account, a pop-up notification will provide instructions when you open Self-Service.

Make a Payment

View your balance by any term for which you have an outstanding balance. If all payments have been made and you do not currently owe a balance for any term, “No account balance to pay” will be displayed.

The balance is automatically populated based on our records, including financial aid you are eligible to receive and any payments already made.

Proceed to Payment

If you owe a balance and you are ready to pay, you must pay the entire balance for the term. No partial payments are accepted.

  1. Select the item.
  2. Choose your preferred method of payment from the drop-down menu.
  3. Select “Proceed to Payment”.
  4. Submit your payment information.
  5. Receive a payment confirmation.

Account Activity

View details about your charges, payments, financial aid, sponsorships and refunds by term. Use the drop down menu to view your account activity from a previous term.

Charges

View total tuition with your course schedule, fees, and miscellaneous charges such as bookstore items charged against your financial aid or third party, graduation fees, or transcript fees.

Payments

View payments made to your account other than financial aid, loans, 3rd party sponsorships, or outside scholarships. Click on a receipt number to view and print a receipt for your records.

Financial Aid

View the financial aid you have been awarded, the amount of the award for the term, the amount already disbursed to you or your account, the anticipated amount you are expected to receive, fees for federal loans, and the amount you are ineligible to receive.

The amounts disbursed, anticipated and ineligible are based on your enrollment and eligibility of the award. If an award and/or amount is ineligible, a reason will be given in the comment field.

If you are expecting to receive the entire award amount, but it shows you are ineligible, please be sure you complete or submit all the required documents to financial aid.

Sponsorships

View 3rd party payment authorizations on file with the Cashier’s Office that have been applied to your account.

Refunds

View the refunds of payment and/or financial aid disbursements that are in process and have either been mailed or submitted electronically to your bank.

View Statement

Generate a PDF statement that breaks down the activity on your account to print or save for your records.

Student Planning is a roadmap for students to track their progress from program approval to program completion. The plan encourages students to develop a course of action to graduate on time. Advisors can access the students’ plans and are better equipped to support educational growth and development.

View the Student Planning Preview

Features

– Track your progress in your program of study with the bar graph indicator.
– Share planned courses for your Advisor’s approval.
– Write plan notes and share with your Advisor.
– View a summary of test scores and your unofficial academic transcript.
– Search and add classes to your plan.
– Register for classes.
– Print a PDF class schedule from your plan.
– Export scheduled courses to a personal calendar.
– View progress for another program of interest.

Get Started

  1. Log into WebAdvisor.
  2. Select “Student Planning” under the Academic Planning section.
  3. Choose an option to get started:
    My Progress – View your program progress.
    Plan & Schedule – Plan and register for courses or view a snapshot of course activity by term.
    Course Catalog – View course descriptions and register for classes.
    Test Summary – Check your admission status and placement testing data.
    Unofficial Transcript – View a list of completed course work.

Use the “Help” link on any page for additional information.

If you have any questions about your account, please contact the appropriate party:

Financial Aid

(910) 678-8242
finaid@faytechcc.edu

Business & Finance Office

(910) 678-8339
bursar@faytechcc.edu

Registrar’s Office

(910) 678-8476
registrar@faytechcc.edu