registration

&

records

 

           
     

Frequently Asked Questions

 

Advisor | Contact | Deans | Drop & Withdrawal | Grades | Registration | Transcript | WebAdvisor |


  • How do I contact the Registration and Records Office?

Registration and Records Office
Location: Tony Rand Student Center in Room 114
Phone:  910-678-8476
E-Mail: Registrar@faytechcc.edu

Office hours when classes are in session:
Monday-Thursday     8:00AM – 7:00PM
Friday                      8:00AM – 5:00PM 
Office hours when classes are not in session:
Monday-Thursday     8:00AM – 6:00PM
Friday                      8:00AM – 5:00PM
Office hours during Summer session:
Monday-Thursday     7:30AM – 7:00PM
Friday                      7:30AM - 1:00PM

   Transcripts

  • How can I get a copy of my FTCC transcript? 

Students who have attended FTCC since Summer 2007 may obtain their unofficial transcript from WebAdvisor

The transcript request form can be filled in and printed from the school’s website HERE. After signing and dating the completed form, you may submit by mail, fax or email. (You must scan the signed and dated document to email.) The form is also available in the Registration & Records Office.

  • How long will it take to get my official transcript?

Transcript requests that are sent to our office will be processed within 10 business days of their receipt. Official Transcripts will be mailed to colleges, businesses, etc. only. FTCC does not mail official transcripts to home addresses.

  • How long will it take to get my unofficial transcript?

If you were a student at FTCC in Fall 2007 but can no longer access your WebAdvisor account, you can request an unofficial transcript by clicking here and completing this request. If you were a student before the Fall 2007 term, we will mail you an unofficial copy of your transcript within 10 business days of receipt of your request.

  • How much do transcripts cost?

No fees are charged for transcripts at FTCC.

 

  • Can you fax my transcript?

Due to the Family Education Rights and Privacy Act (FERPA) we are not able to fax transcripts. These faxes are not sealed and your transcript and personal information could be viewed by unauthorized persons.

 


   Registration

  • When can I register?   Where can I register?

You can access the current registration schedule HERE

  • I am trying to register using WebAdvisor for a class and the system states that I don’t meet the prerequisites, what do I need to do?

A “Prerequisite Waiver” is required before you can register for the course. You must contact the Dean of the Department for the course that you are trying to request a waiver on for approval.  For example to request a wavier on a business course, you would have to contact the Dean of Business Programs. You may also come to the Open Registration session and see the Dean on duty for completion of a Prerequisite Waiver.

. . : :    DEANS    : : . .
Engineering, Public Service & Applied Technology

Dean Lauren Cole
E-mail: colel@faytechcc.edu
Office Location: HOS 603A
Phone: (910) 678-8225
Business Programs

Dean William Griffin
E-mail:
 griffinw@faytechcc.edu
Office Location: CUH 371A
Phone: (910) 678-8564
College Transfer & General Education Programs

Dean Ray Walters
E-mail: waltersr@faytechcc.edu
Office Location: HOS 600A
Phone: (910) 678-8244
Health Programs

Dean Mitzi Johnson
E-mail:
johnsoma@faytechcc.edu
Office Location: HTC 204A
Phone: (910) 678-8372
  • I registered for an online class and it is not listed in BlackBoard under My Courses. What do I do?

Your class should appear on BlackBoard by 11:00 a.m. the first day of the term. If for any reason it is not listed go to the FTCC webpage address HERE. Locate the class you are registered for. Your instructor for that class and an email address for that faculty member will be posted. Email the instructor from your student email account and inform them you are registered for their class and you would like to be activated in the Blackboard.

  • I can't log into BlackBoard at all, how can I get help?

Blackboard help can  be obtained by calling 1.866.829.9660 or through an email to the Blackboard Help website


   WebAdvisor

  • How do I log into WebAdvisor?

WebAdvisor is your link to most of the information you will need from Fayetteville Technical Community College during your enrollment here.  From WebAdvisor, you will receive your grades, proof of enrollment, unofficial transcripts, financial aid and billing information, class schedule and will be able to register for classes.  

On our website, www.faytechcc.edu, click on WebAdvisor in the orange bar under the  scrolling pictures.  Log in using the information provided on that page and the user name and password given to you during your admissions process.  If you need help logging in, please email the WebAdvisor help desk at help@faytechcc.edu                

    It is very important that you access your WebAdvisor on a regular basis.


   Grades

  • How will I receive my grades?

Grades are posted to your WebAdvisor account.


   Drop or Withdraw

  • I want to drop, or withdraw from my class. How do I do that?

    - BEFORE CLASS BEGINS -

     *Check the current semester Fall 2010 Important Dates document for start & percentage dates*

If the class has not yet begun, you may come to the Registration & Records Office to fill out a REGISTRATION CHANGE NOTICE form. If you are out of the area or are not able to come in, you may complete the form, sign and date, REGISTRATION CHANGE NOTICE print and fax it to (910) 678-0085. If we recieve the form prior to the first class session, you will be given a 100% refund for the class you are dropping.

    - AFTER CLASS STARTED BUT BEFORE THE 10% POINT -

                 *Check the current semester Fall 2010 Important Dates document for start & percentage dates*

If the class has begun, but it is before the 10% point, you may come to the Registration & Records Office to fill out a REGISTRATION CHANGE NOTICE form. If you are out of the area or are not able to come in, you may complete the form, sign and date, print and fax it to (910) 678-0085. If we receive the form and the class has not reached the 10% point, you will be given a 75% refund for the class you are dropping.

   - AFTER CLASS STARTED & AFTER THE 10% POINT -

                 *Check the current semester Fall 2010 Important Dates document for start & percentage dates*

If the class has passed the 10% point, you must contact the instructor to withdraw from the class. There will not be a refund past this point and you will receive a grade of WP (withdrawn passing) or WF (withdrawn failing) reflecting your current standing in the class as determined by your instructor.


   Advisor

  • Who is my Advisor?

When you met with a counselor for approval into an academic program of study during your admissions process you were given a copy of your Academic Program Approval.  Your advisors name, office location, and contact information is on that form and is also listed under My Profile on your WebAdvisor.  If you were not approved into a program of study, you are considered a Special Credit student and will not have an advisor assigned.

This page is maintained by Mary Carter: carterm@faytechcc.edu Revised: August 5, 2010