Frequently Asked Questions
| Advisor | Contact | Deans | Drop & Withdrawal | Grades | Registration | Transcript | WebAdvisor |
Registration and Records Office
Location: Tony Rand Student Center in Room 114
Phone: 910-678-8476
E-Mail: Registrar@faytechcc.edu
Hours when classes are in session: |
Monday – Thursday 8AM – 7PM
Friday – 8AM – 5PM |
Hours when classes are not in session: |
Monday - Thursday 8AM – 6PM
Friday – 8AM – 5PM |
Hours during Summer session: |
Monday - Thursday 7:30AM – 7PM
Friday – 7:30AM – 1PM |
Transcripts
Students may mail, drop-off, fax or scan & attach to an e-mail their request. The transcript request form can be printed from the school’s website HERE. The form is also available in the Registration Office.
Transcript request that are sent in will be processed within 5 - 10 business days. Official Transcripts will be mailed to colleges, businesses, etc.
If you were a student at FTCC in Fall 2007 and forward, you can print an unofficial transcript by logging into your Web Advisor account. If you were a student before the Fall 2007 term, we will mail you an unofficial with 5 - 10 business days.
No fees are charged for transcripts.
Due to the FERPA to the Family Education Rights and Privacy Act we are not able to fax transcripts. These faxes are not sealed & the intended recipient may not be the person to get the transcript.
Registration
You can access the current registration schedule at HERE
Effective Summer 2009 we no longer use the S.T.A.R. Please use WebAdvisor or contact your assigned advisor to register for your classes.
A “Prerequisite Waiver” is required before you can register for the course. You must contact the Dean of the Department for the course that you are trying to request a waiver on for approval. For example to request a wavier on a business course, you would have to contact the Dean of Business Programs. You may also come to the Open Registration session and see the Dean on duty for completion of a Prerequisite Waiver.
| . . : : DEANS : : . . |
Engineering, Public Service & Applied Technology
Dean Lauren Cole
E-mail: colel@faytechcc.edu
Office Location: HOS 603A
Phone: (910) 678-8225 |
Business Programs
Dean William Griffin
E-mail: griffinw@faytechcc.edu
Office Location: CUH 371A
Phone: (910) 678-8564 |
College Transfer & General Education Programs
Dean Ray Walters
E-mail: waltersr@faytechcc.edu
Office Location: HOS 600A
Phone: (910) 678-8244 |
Health Programs
Dean Mitzi Johnson
E-mail: johnsoma@faytechcc.edu
Office Location: HTC 204A
Phone: (910) 678-8372 |
Your class should appear on BlackBoard by 11:00 a.m. the first day of the term. If for any reason it is not listed; go to the FTCC webpage address HERE. Locate the class you are registered for. Your instructor for that class and an email address for that faculty member will be posted. Email the instructor from your student email account and inform them you are registered for their class and you would like to be activated in the Blackboard.
Go back to the BlackBoard login page & call the phone number provided.
WebAdvisor
Web Advisor accounts are established for applicants and current students. The Web Advisor log-in instructions and other helpful “HOW TO” information is listed on the FTCC Web Advisor site. Go to the FTCC home page HERE and click on the spider web "WebAdvisor". Please e-mail the Registration and Records Office HERE if you continue to have problems.
Grades
Class rosters are due to the Registration and Records Office the day after classes end. It takes approximately 3 work days to enter all of the grades into the system. Once your grades are posted you can view and/or print them by logging into your Web Advisor account.
We no longer mail grades to your home address because North Carolina Community Colleges Go Green
Drop or Withdraw
- BEFORE CLASS STARTS - Click HERE to see the start dates.
If the class has not yet started, you can come to the Registration & Records Office to fill out a "REGISTRATION CHANGE NOTICE" form. If you are out of the area or are not able to come in, you can fill it out HERE, be sure to sign it and fax it to (910) 678-0085. If we recieve the form and the class had not started, you will be given a 100% refund for the class you are dropping.
- AFTER CLASS STARTED BUT BEFORE THE 10% POINT - Click HERE to see the percentage (%) dates.
If the class
has started, but it's before the 10% point. you can come to the Registration & Records Office to fill out a "REGISTRATION CHANGE NOTICE" form. If you are out of the area or are not able to come in, you can fill it out HERE, be sure to sign it and fax it to (910) 678-0085. If we receive the form and the class had not started, you will be given a 75% refund for the class you are dropping.
- AFTER CLASS STARTED & AFTER THE 10% POINT - Click HERE to see the percentage (%) dates.
If the class is past the 10% point, you must contact the instructor to withdraw from the class. There will not be a refund past this point.
Advisor
When you spoke with a counselor to get into a program, that counselor gave you a Student Educational Plan (SEP) if you were approved into a program. On the top right corner of that SEP is the name, location & telephone number of your assigned advisor.
If you misplaced the SEP please go back to the counselor's information desk to get a copy. If you were not approved into a program of study, you are considered "Special Credit" and will not have an advisor assigned.
