Fayetteville Technical Community College provides each enrolled curriculum student a free email account hosted by Google. This account is created at the beginning of your first semester and is activated on the first day of the semester. To check your student account, you will use a web browser (like Microsoft Internet Explorer or Mozilla FireFox). 

FTCC uses a standard naming convention to establish each account name. This data is taken directly from the registration records. This will also be the login for your Blackboard, Novell and WebAdvisor accounts. The naming standard is:

The first seven characters of your last name, the first letter of your first name and last four digits of your Student ID Number or sometimes called your FTCC Datatel ID. Your  seven digit Student ID Number can be found on your Student ID card, your registration statement or registration mailer. (Example: Jane P. OnlineStudent, ID #1234567 would be onlinesj4567 ).

If your last name is less than seven characters use your entire last name, the first letter of your first name and last four digits of your Student ID number, which can be found on your Student ID card, your registration statement or registration mailer. (Example: Jane P. Doe, ID #1234567 would be doej4567 ).

If your last name is hyphenated or contains another special character do not include the hyphen or special character. (Example: Jane P. Doe-Smith, ID #1234567 would be doesmitj4567 ).

Your birthday (MMDDYY) is your initial password, with no dashes or spaces and only 2 digits for the year. (Example: January 2, 1980 would be 010280). After initial login to your Student Email account or Novell network account you will be required to change your password. A suggestion if you want to make all of your passwords the same for Blackboard, Novell network, Student email, and WebAdvisor then make it  6 to 9 characters long with at least 1 letter and 1 number.

Write your new password down and keep it in a secure place so you will remember what you changed it to or can look it up.

Your email address will look like this: yourusername@student.faytechcc.edu  Or like the example above    doej4567@student.faytechcc.edu

When you connect to http://student.faytechcc.edu then click the login button, you will see the following Logon Screen:

Enter your Username in the first box for Username. (You do not enter the '@student.faytechcc.edu'.) Enter your password in the second box. First login will be your birthdate in MMDDYY format, remember only 2 digits for the year.

If your login does not work, go back to the previous page and select 'Search' instead of 'Login' or select this link to search for your Username. For the Search, enter your last name only and your seven digit Student ID number. This will display your basic information and will let you know you are in our computer system. If this is correct then you have entered an incorrect password.

If you have forgotten your email password, how do you have it reset? You will need to go back to the previous page and select the 'Password Reset' option. Fill out the the reset email password request form.  Currently there is no way to automate this process.  So it could take until 5pm the next business day as this will only be done during normal business hours of 8am - 5pm Monday - Friday.

Additional information is located online at http://student.faytechcc.edu/faq.html.

Student Email Assistance:

By Email:  emailsupport@faytechcc.edu

On the Web: http://www.faytechcc.edu/mis/student_email.asp