Management Information Services > Service and Desktop Support > Help Desk Support

Assistance Available

Monday - Friday 8:00 a.m. to 5:00 p.m.

When requesting support, we ask that you use the methods below.  We can expedite your requests for assistance faster if we have a brief description emailed to the Help Desk.  Thank you for helping us help you.

• Please use the Help Desk icon on your desktop (if it is available)

  • How To Use The Help Desk Icon

    
    

• By e-mail at help@faytechcc.edu
  
  

• By phone at (910) 678-8502
  
  

General Tech Tips

• Edition 4-22-13
  

 

Blackboard

• Assistance
• How-To's for Students

 

Datatel

• Logging Into Datatel
• FTCC Datatel Guide

 

E-Mail

• GroupWise
• Online Faculty
• Student

 

Forms

• FTCC Active Directory/GroupWise User Form
• FTCC Online Faculty E-Mail Account Form

 

Novell Network

• Using The Novell Network

 

WebAdvisor

• How To Login
• WebAdvisor Information, Alerts & Login
• How To Reset Password

 

Student Registration

• How To Express Register
• How To Register Sections

 

Faculty/Staff

• How To Print Advices