Media Services

The Media Services staff provides quality and timely production and audio visual support services to the College administration, faculty, staff and students.

Media Production

Media Services provides a full range of production services including video recording, computer based non-linear video editing, multimedia production, digital video processing, digital video graphics, digital video and audio recording, editing services, and photography.

Photography/Media Production Requests

Janan Warren, Director of Media Services
(910) 678-8439


Media Services provides quality photography coverage of campus events, photo shoots for academic and promotional support, and staff portraits for the College.

We have a large database of high-quality digital images that are available for use in classroom instruction and for inclusion in FTCC related multimedia publications.

Photography Requests

Brad Losh, Media Specialist
(910) 678-8344

Please provide reasonable notice, and include the date, time, and location of the event in your request. Let us also know how you plan to use the photos so we can provide appropriate media files for print or web. Our staff will provide photos on a cd.

Staff Photos

New staff photos or photo requests from a department are taken in the Media Services studio on a scheduled picture day.

Audio Visual (AV) Services

The AV Support Services staff provides set-up of audio and visual equipment in addition to technical support for campus events, classroom technologies, video conferencing, and distance learning.

The Audio-Visual Engineer makes recommendations for equipment technology for new facilities and renovations in conjunction with the Director of Media Services.

Event Support

Use the Media Services Request Form to specify audio/visual support needs for an event.

For more information, contact Audio Visual Support at (910) 678-8377 or (910) 678-9897.

Academic Support Equipment
  1. PA Systems
  2. Microphones
  3. Projectors
  4. Multimedia Computer Carts
  5. Television Monitors
  6. Accessories (cables, projection screens, flipcharts, etc.)
Multimedia Equipment Requests

– On-Campus Requests: 24-Hour Notice Required
– Off-Campus Requests: 72-Hour Notice Required

Multimedia carts are not authorized to be moved outside of the main buildings from which they are located.

Additional Notes

– Laptops must be requested through MIS.
– Podiums must be requested through Housekeeping.

We have a completely digital audio/video production and post production facility on campus. Our staff provides scripting, project development, shooting/editing, duplication, and delivery of the final product. Production services are available to College Administration, Faculty and Staff.

All marketing and public relations productions must be coordinated with both the Executive Director of Marketing and the Director of Media Services.

To request a Media Productions project, contact the Director of Media Services and request a meeting with a Senior Media Production Specialist or Media Production Specialist (Producer).

Production Process

  1. The client provides Media Services with a description of the project requirements and the program’s target audience.
  2. Using the notes and outline information provided, the Producer prepares a draft script.
  3. The client reviews the draft and marks any edits to be made.
  4. A Media Production Specialist prepares a final draft of the script for approval.
  5. The Producer records the voice over using the approved script for the video.
  6. The visual elements (video or photographs) are shot by the production team in conjunction with the Producer and any required audio elements are prepared.
  7. Once the video or still photos are complete, the editing process begins.
  8. The client is contacted to approve the final edit and necessary dubs are made.
  9. The Media Services Director is consulted for approval.
  10. The master file is cataloged and maintained by Media Services.

Production Timetable

This timetable does not account for potential scheduling delays due to weather, vacations, or equipment breakdowns. The schedule also does not account for delays due to the heavy media services work load.

Week 1

Client contacts the Director of Media Services and schedules a meeting with the Director and a Media Production Specialist. The production is discussed and the necessary authorizations are obtained.

Week 2

The Media Production Specialist meets with the client and develops a basic outline and draft of the script. Any research necessary for scripting occurs during weeks two and three.

Week 3

The Media Production Specialist completes the draft and works with the client to prepare a final shooting program script.

Week 4

Shooting begins.

Week 5

Shooting continues. Rough edits are made and required graphics are planned.

Week 6

Post production, voice-over, editing, and graphics are added.

Weeks 7-8

Client reviews the draft of the program and notes any reasonable revisions.

Week 9

Final Approval by Client

Week 10

Closed captioning, media copies, compression for media server and education channel are completed.

FTCC is home to Fayetteville Cumberland Educational Television of FCE-TV Time Warner Cable Channel 5. We air educational programming, which promotes the College and our partners in education, including:

– Cumberland County
– Cumberland County Schools
– UNC Pembroke
– Fayetteville State University

Our programming is educational, informative and unbiased. The FCE-TV educational Channel Coordinator reviews all programming to discern if it meets editorial guidelines.

Learn More

Media Services maintains campus-wide digital signage that runs promotional videos and announcements with items of interest to the campus community including student information and services.

To request to add a message to the campus-wide digital signage, contact the Director of Media Services or send a request to

Copyright is a property right which is designed to encourage creative processes by securing for an author the benefits of his or her original work of authorship for a limited time. US Code, Title 17 – Copyrights et sec, states this as law. Fayetteville Technical Community College fully supports in all aspects of the College’s activities adherence to the amended Copyright Act of 1976.

It is illegal and against the policy of Fayetteville Technical Community College to use copyrighted materials in violation of the copyright law, license agreements, or copyright owner’s permission. Adherence to the copyright law is the responsibility of the employees and students of the College, and they may be liable for any infringement. Each division of the College is responsible for monitoring copyright compliance within its own area. The College forbids the duplication of copyrighted materials in lieu of purchasing the legal copies.

The Media Services Production team records all of our own video and audio for use in productions. The College pays for the rights for the production staff to use KillerTracks, a diverse music library which has similar music to popular trends as well as traditional and conservative options. All of our productions use this music because we purchase yearly rights to do so.  Please respect that we cannot use any music or video from popular musicians, movies or the web in our productions.

Support Services staff will duplicate and deliver media for education and classroom use. All requests must come through administration, faculty or staff of the college. Preference is given to faculty member reserving equipment for scheduled classes. You may be asked to sign for materials or equipment.

Media transfer, DVD, and CD duplication services are available. Please keep in mind that we must abide by NC copyright law.

Note: We are not authorized to sign out equipment or multimedia to students or the general public.