BUSINESS
BARBER TRAINING Fee: $65
x 4*
A two-part, 1,528-hour program, that will train both men and women to become
entry-level barbers. Barbers shampoo, cut, and style hair for men, women,
and children, as well as, trim and cut facial hair. Students gain theory
and lab experience in scalp and hair care, safety, and direction. Course
covers business ethics and salon management, math, communications, and human
relations. This course is designed for students interested in becoming NC
State Board Licensed. *NOTE: Will register four times for a totalFee of
$260.
Instructors: Regency Academy
| T-Sat |
9 am-5 pm |
Apr 01-Sep 06 |
780 hrs |
33878 |
Regency Academy |
| T-Sat |
9 am-5 pm |
May 06-Oct 11 |
780 hrs |
33879 |
Regency Academy |
| T-Sat |
9 am-5 pm |
Jun 03-Nov 11 |
780 hrs |
33880 |
Regency Academy |
ESTHETICIAN AND SKIN
CARE Fee: $65
The 600-hour Esthetician program provides future skin care specialists with
the practical skills and knowledge necessary to be successful in the salon/spa
industry. Students will learn how to perform popular esthetic services such
as facials, waxing, and body treatments. This program prepares the student
for the North Carolina State Cosmetic Arts Licensing Exam.
Instructors: Regency Academy
| T-F |
9 am-5 pm |
Apr 01-Aug 02 |
600 hrs |
33881 |
Regency Academy |
| T-F |
9 am-5 pm |
May 06-Sep 06 |
600 hrs |
33882 |
Regency Academy |
| T-F |
9 am-5 pm |
Jun 06-Oct 04 |
600 hrs |
33883 |
Regency Academy |
LIBRARY TECHNICIAN AND PUBLIC
SCHOOL MEDIA ASSISTANT
TRAINING Fee: $55
Do you love books? If you think you might like working in a library, this
course is your first step in preparing for a career as a library technician.
The primary duties of this job include assisting library customers and carrying
out library procedures. You will be introduced to cataloging, the Dewey Decimal
System, the public library automation system, circulation, public relations,
and workplace etiquette. Successful completion of this course, plus keyboarding
and computer skills will help to prepare you for possible employment in public
libraries as well as private and public school media centers. Your instructor
will help you determine any courses you might need to take to acquire a basic
knowledge of computers.
Instructor: Jane Moran, MLS
| Th |
6:00-9:00 pm |
Apr 03-May 29 |
27 hrs |
33884 |
CBI |
MANICURING AND NAIL
TECHNOLOGY Fee: $65
Nail care is one of the hottest specialties in the beauty profession today!
This state approved nail technology course develops skills in all facets
of manicuring, pedicuring, nail extensions, and artificial nails. Students
will be responsible for the additional cost of textbook and manicurist kit.
Please call 678-8366 for more information.
Instructor: Veronica O'Byrne
| M-Th |
9 am-2 pm |
Apr 01-Jul 10 |
300 hrs |
33885 |
Shear Pleasure Nail Academy |
| M-Th |
5:00-10:00 pm |
Apr 01-Jul 10 |
300 hrs |
33886 |
Shear Pleasure Nail Academy |
| M-Th |
9 am-2 pm |
May 06-Aug 14 |
300 hrs |
33887 |
Shear Pleasure Nail Academy |
| M-Th |
5:00-10:00 pm |
May 06-Aug 14 |
300 hrs |
33888 |
Shear Pleasure Nail Academy |
| M-Th |
9 am-2 pm |
Jun 02-Sep 11 |
300 hrs |
33889 |
Shear Pleasure Nail Academy |
| M-Th |
5:00-10:00 pm |
Jun 02-Sep 11 |
300 hrs |
33890 |
Shear Pleasure Nail Academy |
PROPERTY MANAGEMENT Fee:
$60
Here's a career you may not have thought of. Property management is a
well-respected profession that can be quite profitable. Whether you are
interested in residential or commercial property management, you will find
many different types of jobs available. Instruction will include an overview
of property management, the manager-owner relationship, leases and tenant
relations, managing residential property, managing commercial property, legal
issues in property management, as well as marketing your management services.
This information will also be helpful to those interested in managing their
own property investments. NOTE: this does not qualify as a real estate
license course.
Instructor: Carol Boswell
| M&W |
6:00-9:30 pm |
Apr 07-May 07 |
35 hrs |
90221 |
FTCC/CEC 112 |
SOCIAL SERVICES
CAREERS Fee: $60
Looking for a new job in a fast-paced work environment that offers opportunities
to enhance the lives of families? Individuals interested in a career in this
challenging and rewarding field of human services now have an exciting training
opportunity available through CC Dept of Social Services and FTCC. Content
includes: an introduction to social services, the role of federal and state
government, eligibility criteria, state policies, terminology, financial
computations, and agency visitation.
Instructor: Tammy Waddell
| M&W |
6:00-9:00 pm |
Mar 31-May 07 |
36 hrs |
33891 |
CBI 126 |
TITLE ABSTRACTOR/TITLE
SEARCH Fee: $55
Every mortgage and refinance company requires a title search, believe it
or not! Go to the county courthouse and record room and you will see abstractors
working everyday doing searches in the public records for banks, mortgage
companies, title companies, and law firms. This is a very comprehensive course
designed to train anyone interested in learning each step of title examination,
to include warranty deeds, security deeds, liens, judgments, probate, and
easements.
Instructor: Wanda Smith
| M&W |
5:30-8:30 pm |
Mar 31-Apr 23 |
24 hrs |
33892 |
CBI |
| M&W |
5:30-8:30 pm |
May 05-May 28 |
24 hrs |
33893 |
CBI |
| M&W |
5:30-8:30 pm |
Jun 02-Jun 25 |
24 hrs |
33894 |
CBI |
AMERICAN MANAGEMENT ASSOCIATION
FIRST LINE
SUPERVISION Fee:
$150*
This course focuses on the day-to-day concerns of the first-line supervisor.
Students will learn to choose leadership styles that improve work-unit
performance; make faster, better decisions; use positive and negative rewards
to build morale; plan ahead for maximum productivity; and handle conflicts,
grievances, and problem employees in a way that ensures smooth operations.
*Make check payable to: Cumberland County Business Council ($55 registration
and $95 AMA textbook and materials).
Instructor: Barbara Armstrong White
| Th |
6:00-9:00 pm |
Apr 10-May 22 |
21 hrs |
30391 |
CBI 134 |
TRAINING TOOLS FOR
MANAGERS Fee:
$150*
Training today's workforce is the new management challenge! Training
Tools for Managers is designed specifically to teach you how to train employees.
The course takes you step-by-step through a basic four-phase training
model—assessing, designing, delivering, and evaluating. After
completing the course, you'll be able to confidently decide who, what, when,
where, why, and how to train. *Make check payable to: Cumberland County
Business Council ($55 registration and $95 AMA textbook and
materials).
Instructor: Barbara Armstrong White
| T |
6:00-9:00 pm |
Apr 08-May 20 |
21 hrs |
30390 |
CBI 134 |
BANKING
BANK/CREDIT UNION TELLER
TRAINING Fee: $60
This course will enable the student to gain the knowledge and skills necessary
to become employed as an entry-level teller or a customer service representative.
Topics to be covered are banking history, teller operations, customer relations,
security, credit applications, credit ratings and collecting accounts.
Instructor: Phyllis Sneed
| T&Th |
6:00-9:00 pm |
Apr 08-May 15 |
36 hrs |
33895 |
CBI |
| T&Th |
6:00-9:00 pm |
Jun 03-Jul 10 |
36 hrs |
33896 |
CBI |
BANK TELLER TRAINING Fee:
$60
If you would like to become a teller at a bank, this course will help
prepare you for that career. Topics to be covered include an introduction
to banking operations, security procedures, the Federal Reserve System, balancing
operations, handling cash, customer relations, motivation, self-confidence,
and professional conduct and dress. A credit check may be required for
employment. CLASS SIZE IS LIMITED; PRE-REGISTRATION IS STRONGLY
RECOMMENDED.
Instructor: Phyllis Sneed
| T&Th |
8:30 am-12:30 pm |
Apr 08-May 01 |
32 hrs |
30386 |
CBI 119 |
| T&Th |
8:30 am-12:30 pm |
May 06-May 29 |
32 hrs |
30387 |
CBI 119 |
| T&Th |
8:30 am-12:30 pm |
Jun 03-Jun 26 |
32 hrs |
30388 |
CBI 127 |
MORTGAGE LOAN
PROCESSING Fee: $60
Looking for financial rewards and the potential for speedy advancement? Prepare
yourself for a rewarding career in the mortgage loan processing industry.
The course provides training in loan packaging, loan programs and processing,
interest rates, and underwriting guidelines.
Instructor: George Winder
| M&W |
6:00-9:00 pm |
Mar 31-May 07 |
36 hrs |
33897 |
CBI |
NOTARY PUBLIC
E-NOTARY PUBLIC Fee:
$50
This course is required for anyone interested in registering as an
Electronic Notary Public for the first time. All students must
be currently commissioned as a Notary Public in North Carolina to attend
this class. Note: The current edition of the E-Notary Manual is
required for admittance to the class and can be purchased at the FTCC
bookstore. It is strongly recommended that you study the guidebook prior
to class attendance to be better prepared for the state examination given
at the end of the class. Valid state or federal picture identification is
required at the class meeting. This is a self-supporting class;Fee-exempt
status does not apply.
PREREQUISITE: must provide current Notary Public Commission number
and picture identification
Instructor: Michael J. Brown
| T |
1:00-5:00 pm |
Apr 22 |
4 hrs |
30421 |
CBI |
| T |
6:00-10:00 pm |
Apr 22 |
4 hrs |
30422 |
CBI |
| T |
1:00-5:00 pm |
Jun 03 |
4 hrs |
30423 |
CBI |
| T |
6:00-10:00 pm |
Jun 03 |
4 hrs |
30424 |
CBI |
NOTARY PUBLIC Fee:
$50
This course is required for anyone interested in becoming a Notary Public
for the first time. It is recommended for all notaries as a refresher course.
Note: The current edition of The Notary Public Guide Book for North
Carolina is required for admittance to the class and can be purchased
at the FTCC bookstore. It is strongly recommended that you study the
guidebook prior to class attendance to be better prepared for the state
examination given at the end of the class. This is a self-supporting
class;Fee-exempt status does not apply.
PREREQUISITE: show NC or Federal Identification and high school diploma
or equivalent
Instructor: Gloria Baden
| W |
9 am-5 pm |
Apr 02 |
7 hrs |
30425 |
CBI 111 |
| W |
9 am-5 pm |
Apr 09 |
7 hrs |
30426 |
CBI 111 |
| W |
9 am-5 pm |
Apr 23 |
7 hrs |
30427 |
CBI 111 |
| W |
9 am-5 pm |
Apr 30 |
7 hrs |
30428 |
CBI 111 |
| W |
9 am-5 pm |
May 07 |
7 hrs |
30429 |
CBI 111 |
| W |
9 am-5 pm |
May 14 |
7 hrs |
30430 |
CBI 111 |
| W |
9 am-5 pm |
May 21 |
7 hrs |
30431 |
CBI 111 |
| W |
9 am-5 pm |
Jun 04 |
7 hrs |
30432 |
CBI 111 |
| W |
9 am-5 pm |
Jun 11 |
7 hrs |
30433 |
CBI 111 |
| W |
9 am-5 pm |
Jun 18 |
7 hrs |
30434 |
CBI 111 |
Instructor: Mike Brown
| W&Th |
6:00-9:30 pm |
Apr 16-Apr 17 |
7 hrs |
30416 |
CBI |
| M&T |
6:00-9:30 pm |
May 19-May 20 |
7 hrs |
30417 |
CBI |
| W&Th |
6:00-9:30 pm |
May 28-May 29 |
7 hrs |
30418 |
CBI |
| M&T |
6:00-9:30 pm |
Jun 16-Jun 17 |
7 hrs |
30419 |
CBI |
| W&Th |
6:00-9:30 pm |
Jun 25-Jun 26 |
7 hrs |
30420 |
CBI |
Note: Pre-registration is required prior to 12:00 noon on the day before
the class.
OFFICE SKILLS
ACCOUNTING WITH
QUICKBOOKS Fee: $60
A course designed for business owners and accounting and bookkeeping
technicians to learn accounting using QuickBooks software program. You will
gain a thorough understanding of the accounting you're completing each time
you record a business transaction. Track income and expenses for job costing
and departmentalized accounting purposes, set up payroll, use register and
customize forms, analyze P&L balance sheet, and learn to record all
transactions. No QuickBooks experience necessary, bookkeeping background
recommended. PRE-REGISTRATION IS STRONGLY RECOMMENDED; CLASS SIZE IS
LIMITED. Supply requirement: USB thumb drive, 12" ruler, 3-ring
binder.
Instructor: Vincent Townsend
| T&Th |
6:00-9:00 pm |
Apr 08-May 29 |
48 hrs |
33898 |
FTCC/CEC 108 |
ADMINISTRATIVE
PROFESSIONAL Fee:
$60
Do you need to improve your skills for advancement in today's automated
office? This course is designed to enhance your promotability by developing
and improving the skills needed to become an Administrative Professional.
Topics include creating professional correspondence and business
documents/reports using Microsoft Word 2000 and Microsoft Excel spreadsheets,
developing effective leadership and communication skills, scheduling, time
and task management, the planning process, creating a resume, professional
image, interviewing skills, and exploring career options. CLASS SIZE IS
LIMITED BECAUSE OF THE NUMBER OF AVAILABLE COMPUTERS; PRE-REGISTRATION IS
STRONGLY RECOMMENDED.
PREREQUISITE: basic typing skills of 25 wpm
Instructor: Janice Pavlikianidis
| M-F |
8:30 am-12:30 pm |
May 05-May 30 |
76 hrs |
30395 |
CBI 123 |
Instructor: Sheila Goins
| M-Th |
6:00-9:00 pm |
May 12-Jun 26 |
81 hrs |
30393 |
CBI 123 |
BOOKKEEPING
SIMPLIFIED Fee: $60
Do you enjoy working with numbers? Then bookkeeping might be the career
for you. Bookkeepers duties vary from office to office, but their duties
normally include recording debits and credits, balance sheets, bank
reconciliations, ledgers, bank deposits, and other duties. Course includes
the complete bookkeeping cycle and accounting principles. PRE-REGISTRATION
IS STRONGLY RECOMMENDED; CLASS SIZE IS LIMITED. Textbook requirement:
Bookkeeping – The Easy Way.
Instructor: Vincent Townsend
| M&W |
5:30-9:00 pm |
Apr 07-Jun 02 |
56 hrs |
33899 |
CBI |
KEYBOARDING I Fee:
$60
Familiarity with and ease in using a computer keyboard is the basic skill
for anyone interested in learning to use a computer or entering the job market
for office personnel. If you don't know how to type, if you get by using
the two finger hunt and peck method, this course is your starting point.
Using modern computers and word processing software, you will not only master
typing skills but will learn the basic principles of word processing. You
will become familiar with alphabet, numeric, symbol, and function keys and
will drill for speed and accuracy. In the word processing portion of the
course, you will become familiar with keyboard applications, master basic
correspondence formatting, and become comfortable with basic word processing
operations. Join us and develop the most basic of office skills.
Instructor: Janice Pavlikianidis
| M-F |
8:30-12:00 N |
Apr 07-May 02 |
70 hrs |
30394 |
CBI 123 |
| M-F |
8:30-12:00 N |
Jun 02-Jun 27 |
70 hrs |
30396 |
CBI 123 |
Instructor: Sheila Goins
| M-Th |
6:00-9:00 pm |
Apr 07-May 08 |
60 hrs |
30392 |
CBI 123 |
Instructor: Tara Washington
| M&W |
6:30-9:30 pm |
Apr 07-Jun 11 |
57 hrs |
90220 |
Seventy-First High |
ABC's OF STARTING A BUSINESS Fee:
FREE
A course for those interested in starting a business. Topics include: what
it takes to be an entrepreneur, choosing the right legal entity, business
plans, where to get the money for your business, who are grants for, and
much more!
Instructor: Joyce Siler
| M |
6:00-9:00 pm |
Apr 28 |
3 hrs |
35001 |
CBI |
SMALL BUSINESS CENTER
ASK A BUSINESS LAWYER
CLINIC Fee: FREE
Are you wondering which legal structure is right for your business? What
are the state and federal regulatory requirements, permits, licenses and
employer responsibilities in starting and maintaining a business? How are
the profits and losses of a business taxed? This clinic will answer all these
questions and many more. Four attorneys will be present throughout the one
day seminar in an informal walk-in clinic, where potential and existing small
business owners can stop in and speak with an attorney at no cost. Join and
take advantage of this great opportunity to get FREE legal advice!
Instructor: NC Lawyers for Entrepreneurs Assistance Program (NC LEAP)
| F |
9 am-5 pm |
Apr 04 |
8 hrs |
|
CBI |
ASK THE EXPERTS Fee:
FREE
Join us for today's "Lunch N' Learn." Four seasoned professionals will
be available to answer all those burning questions you have about your start-up
or existing business. Presenters include a lawyer, a marketer, an entrepreneur,
and a banker. The experience these folks bring to the table is priceless!
Take advantage of this awesome opportunity and join us. Remember if you're
attending over your lunch hour,Feel free to bring your lunch with you.
Instructors: Reggie Smith/George Matthews/Julia Shaw/Wendy Vonnegut
| F |
11 am-12:30 pm |
May 02 |
1.5 hrs |
35002 |
CBI 129 |
EMPLOYEE WAGE AND HOUR LABOR
STANDARDS Fee:
FREE
It's very important for employers to understand and to be compliant with
the laws for wage and hour labor standards. This course is designed to educate
employers on rights and responsibilities in wage and hour matters to avoid
fines and civil or criminal actions. Course content includes requirements
(minimum wage, overtime, youth employment, and wage payment), who is covered,
employment practices not regulated, and exemptions under the Wage and Hour
Act. PRE-REGISTRATION IS REQUIRED.
Instructor: NC Department of Labor
| W |
6:00-8:00 pm |
Apr 02 |
2 hrs |
35003 |
CBI |
| W |
6:00-8:00 pm |
May 07 |
2 hrs |
35004 |
CBI |
| W |
6:00-8:00 pm |
Jun 04 |
2 hrs |
35005 |
CBI |
GETTING PAID TO PLAY-HOW TO KEEP SCORE IN BUSINESS
Fee: FREE
Why is it that most people playing sports and recreational activities can
tell you exactly what the score is and how well they are playing? But business
owners don't keep score or measure employee performance as effectively
as they do in recreation. Why do more people put up to ten times
as much energy and effort into their recreational sports rather than into
their jobs? Come and get the answers in this seminar. You will learn how
to: clearly define goals like you do in sports and recreational events,
keep score like it is a game, shareFeedback more frequently so you
will know what the score is, help your staff enjoy their work as much
as they enjoy playing games, give your employees more choices to participate
in the game to help your business be more successful, understand that changing
the rules in the middle of the game will demoralize your staff, help
your team develop a winning attitude and play like winners in your business,
and more.
Instructor: Valerie Gallagher
| W |
6:00-9:00 pm |
Apr 30 |
3 hrs |
35006 |
CBI |
HANDLING DIFFICULT CUSTOMERS EFFECTIVELY
Fee: FREE
There is a difference between an unhappy customer and the one who has the
potential for violence. Learn how to use effective communication techniques
and strategies to deal with the unreasonable customer, the uncommunicative
customer, and the ballistic customer.
Instructor: Barbara Armstrong White
| Th |
9:00-12:00 N |
Apr 03 |
3 hrs |
35007 |
CBI 129 |
HOW SUCCESSFUL BOOMERS CAN MAXIMIZE
SOCIAL SECURITY RETIREMENT
INCOME Fee:
FREE
Attend this seminar and learn how Social Security (SS) retirement income
works and how to determine the best age to start SS retirement income. Discover
the benefits of coordinating SS retirement income with 401ks, IRAs, and TSAs.
Learn how to ensure that your spouse receives the maximum SS survivor benefit
income. Discover strategies to maximize married couples' SS retirement income
benefits. Please note: this workshop is
NOT for people in poor health or those who only have
SS retirement income to live on.
Instructors: Warren Hahn/Greg Conner
| W |
6:30-8:30 pm |
Apr 02 |
2 hrs |
35008 |
CBI 129 |
| W |
6:30-8:30 pm |
May 07 |
2 hrs |
35009 |
CBI 129 |
| W |
6:30-8:30 pm |
Jun 04 |
2 hrs |
35010 |
CBI 129 |
INS AND OUTS OF BUYING A HOUSE, THE Fee:
FREE
The purpose of this presentation is to educate you, as a consumer, and to
protect you financially. The information provided will help you make smart
choices and will equip you for future transitions.
Instructor: Kalli Ziegler
| M |
6:00-9:00 pm |
Apr 14 |
3 hrs |
35011 |
CBI |
IS TRANSITION TRIPPING YOU UP?
(FOR CHILD CARE
PROVIDERS) Fee:
FREE
This seminar will help you understand the status of your childcare business
as you transition from the 3-component to the 2-component licensure. Program
and education standards, plus quality points will be covered. Information
on where you go from there will also be presented. This seminar is beneficial
for both family child care and child care centers.
Instructor: Denise Johnson
| T |
10 am-1 pm |
Apr 29 |
3 hrs |
35012 |
CBI 129 |
KEEPING IT SANE: COOL, CALM, & CARING SERVICE
STRATEGIES FOR THE ADMINISTRATIVE
PROFESSIONAL Fee:
FREE
Staying one step ahead of a busy day-to-day workload can be a daunting
and draining task. Additionally, the very nature of the job entails multi-tasking
beyond reasonable limits. The administrative professional must overcome
stressors, chaos, and confusion to meet performance mandates while communicating
with supervisors, customers, and key interfaces. Learn how to overcome job
barriers by learning techniques that can increase influence and lessen personal
stress levels.
Instructor: Barbara Armstrong White
| W |
8:30-11:00 am |
Apr 23 |
2.5 hrs |
35034 |
CBI 129 |
QUICKBOOKS EASY
STEP Fee:
$55
Accounting and payroll made easy for the small business owner. QuickBooks
puts you in control of your cash flow at all times. Information will include
all the features you need including EasyStep start-up interview, time tracking,
professional estimates, and job costing. PRE-REGISTRATION IS RECOMMENDED,
CLASS SIZE IS LIMITED. Students should have basic keyboarding/typing
skills and be comfortable using Windows 96 or 98. Supply requirement:
USB thumb drive, 12" ruler, 3-ring binder.
Instructor: Vincent Townsend
| M-F |
1:00-5:00 pm |
Mar 31-Apr 04 |
20 hrs |
35035 |
CBI |
| M-F |
1:00-5:00 pm |
Jun 16-Jun 20 |
20 hrs |
35036 |
CBI |
REACH OUT TO NEW MARKETS IN THEIR
LANGUAGE Fee: FREE
Have you wondered how to target additional markets and get the word out about
your business or service to clients who speak another language? Here's an
opportunity for you to think out of the box! This seminar will cover topics
on: The huge economic impact of the Hispanic/Latino market in the Fayetteville
area, how to hire a translator to translate written documents into the language
of another market, and how to hire an interpreter to communicate your business
or service.
Instructor: Georgia Betcher, Certified Translator
| Th |
6:00-8:00 pm |
May 01 |
2 hrs |
35033 |
CBI 111 |
REAL ENTREPRENEURIAL
PROGRAM Fee: $60
The REAL Program is designed to assist and empower persons with the
entrepreneurial interests and abilities to plan and start a business.
Participants in REAL learn to be business owners and operators by doing!
Prior business experience is not required. Attend the REAL recruitment meeting
on April 7 to meet the instructor and hear an overview of the program. Workbook
requirement: REAL available at FTCC bookstore.
Instructor: Barbara Armstrong White
| T&Th |
8 am-5 pm |
Apr 29-May 08 |
32 hrs |
35015 |
CBI 134 |
REAL "RECRUITMENT" Fee:
FREE
Fayetteville Technical Community College is now recruiting students to
participate in the North Carolina Rural Entrepreneurship through Action Learning
Program (REAL). This nationally recognized course is designed to assist the
individual who has a desire to own their own business but who lacks the skills
and knowledge to start and operate it successfully. This free seminar provides
you the opportunity to meet the instructor and to see how REAL "teaches by
doing" through experiential learning
exercises.
Instructor: Barbara Armstrong White
| M |
9:00-12:00 N |
Apr 07 |
3 hrs |
35016 |
CBI |
| M |
6:00-9:00 pm |
Apr 07 |
3 hrs |
35017 |
CBI |
RECORDKEEPING & TAXES FOR THE SMALL BUSINESS
OWNER Fee: FREE
Too often entrepreneurs are not very attentive or interested in "keeping
the books." They are usually very focused on the delivery of goods and services
but forget the necessity of organizing and maintaining an accurate record
of receipts and expenditures. Topics to be discussed include: how to set
up a chart of accounts, accounting methods: cash vs. accrual, identification
numbers, filing tax returns, self-employment taxes, employment taxes, and
business income/expenses.
Instructor: Joyce Siler
| W |
6:00-9:00 pm |
Jun 25 |
3 hrs |
35018 |
CBI 129 |
RESOLVING CUSTOMER CONFLICT
EFFECTIVELY Fee: FREE
The customer is neither disgruntled nor difficult, just dissatisfied. Effective
customer service IS customer satisfaction. Learn how to use
active listening as a communication tool that resolves customer concerns
and keeps your customer coming back. A great workshop for anyone interested
in improving "people skills."
Instructor: Barbara Armstrong White
| Th |
9:00-12:00 N |
Jun 05 |
3 hrs |
35019 |
CBI 129 |
RETIRE EARLY WITH TAX-FREE
INCOME Fee: FREE
You will not want to miss this workshop!! Discover the secrets of the Tax
Reform Act of 1986. This concept works for all ages and income levels and
does not involve buying or selling property. Your IRAs, 401ks, TSAs, Roth
IRAs, and pensions won't do it. Your municipal bonds, mutual funds, CDs,
and corporate bonds won't do it. Attend this workshop and learn how to pick
your retirement age with no IRS penalties.
Instructor: Warren Hahn
| W |
6:30-8:30 pm |
Apr 16 |
2 hrs |
35020 |
CBI |
| W |
6:30-8:30 pm |
May 21 |
2 hrs |
35021 |
CBI |
| M |
6:30-8:30 pm |
Jun 16 |
2 hrs |
35022 |
CBI |
SBA BLX LOAN WORKSHOP Fee:
FREE
At this workshop you will hear about loan programs that serve minorities,
women, veterans, low to moderate-income areas, and HUB Zones. Loans are available
from $5,000 to $50,000 and do not require collateral. These funds can be
used for startup expenses.
Instructor: Small Business Administration
| W |
11 am-1 pm |
Apr 09 |
2 hrs |
35023 |
CBI 134 |
| Th |
9:00-11:00 am |
Jun 05 |
2 hrs |
35024 |
CBI 134 |
SELLING ON EBAY Fee:
$55
This course is intended for the serious businessperson wanting to sell on
eBay. A certified eBay instructor will walk you through the process of
registering a seller's account, creating a PayPal account, how to research,
photograph, and describe your items to be sold, and more! All participants
must adhere to the prerequisites. PRE-REGISTRATION IS HIGHLY RECOMMENDED,
AS CLASS SIZE IS LIMITED.
PREREQUISITES: valid checking and credit card accounts and a willingness
to input this data onto the computer so that you can begin selling. Students
must have some computer experience.
Instructor: Phyllis Sneed
| M&W |
9:00-12:00 N |
Jun 02-Jun 25 |
24 hrs |
35027 |
CBI |
STRESS, TIME, AND CHAOS
MANAGEMENT Fee: FREE
Learn how to make the workday work for you! Attend this seminar and learn
stress, time, and chaos management tools that will assist you in task
effectiveness and job efficiency.
Instructor: Barbara Armstrong White
| Th |
9:00-12:00 N |
May 01 |
3 hrs |
35028 |
CBI 129 |
TEMPORARY vs. PERMANENT EMPLOYEES
AND OTHER HUMAN RESOURCE SOLUTIONS Fee:
FREE
Learn the truth versus the myth about hiring temporaries, see how temporary
staffing can be a viable, cost-effective alternative to hiring unknown candidates
on your permanent payroll PLUS tips on recruiting, free sources for finding
employees, pre-screening, candidate testing, disaster preparedness, and much
more. This workshop is presented by Adecco Employment Services and the
Fayetteville Area Society for Human Resource Management.
Instructor: Robyn Harris
| M |
6:00-8:00 pm |
May 05 |
2 hrs |
35029 |
CBI |
UNDERSTANDING CREDIT AKA "DEBT-FREE
LIVING" Fee: FREE
The purpose of this workshop is to understand how credit reports are created.
Methods for improving and establishing credit will be discussed. The class
will discuss the parts of a credit report and how to read the information.
Participants will learn the process for correcting information on their credit
report in accordance with the Fair Credit Reporting Act.
Instructor: Esther Acker
| W |
2:00-4:00 pm |
Apr 16 |
2 hrs |
35030 |
CBI 129 |
UNDERSTANDING YOUR FINANCIAL/CASH
FLOW Fee: FREE
What are all these numbers I have to keep track of and what do they mean?
If you have ever asked yourself this question, this workshop is for you!
Learn what balance sheets and income statements are all about. This interactive
session will provide a hands-on experience that addresses accounting
informational needs for the new business owner.
Instructor: Yolanda Brown
| M |
10 am-1 pm |
May 19 |
3 hrs |
35031 |
CBI 129 |
WHERE O'WHERE ARE THE
WHOLESALERS? Fee: FREE
If you've always wondered where the large retail buyers locate their goods,
it's because you have not attended this seminar! Every industry has its secrets
and until you have learned the basics, you are totally out of the loop. Take
the mystery out of locating a true wholesaler in your industry.
Instructor: Mona Powell
| W |
6:00-9:00 pm |
Apr 09 |
3 hrs |
35032 |
CBI |
SUPERVISION AND MANAGEMENT
*COUNSELING SKILLS & HUMAN
RELATIONS Fee:
$60
Achieving organizational goals depends on bringing together the individual
skills and varied interests of your workers to create an effective team.
Counseling skills and human relations provide greater potential for success.
Topics covered include: characteristics of effective counseling, methods
and strategies of counseling, interviewing skills, relationship dynamics,
defense mechanisms, and group interactions. *This course isFee-exempt
for active duty personnel; it is also open to family members, civilian workers,
and anyone wanting to improve their skills and abilities in this area at
the listed price.
Instructor: TBA
| M-F |
1:30-5:30 pm |
May 12-May 30 |
56 hrs |
49055 |
FB SDC 304 |
*MAINTENANCE
MANAGEMENT Fee:
$60
This course provides students with the in-depth knowledge needed to
effectively manage the logistical aspects and maintenance resources within
an organization. Subjects focus on the management principles necessary to
analyze problem areas, organize available resources, and develop efficient
work plans. Instruction is geared to maintenance personnel and supervisors
responsible for maintenance and logistical activities at all levels. *This
course isFee-exempt for active duty personnel; it is also open to
family members, civilian workers, and anyone wanting to improve their skills
and abilities in this area at the listed price.
Instructor: Ralph Lipscomb
| M-F |
9 am-1 pm |
Mar 10-Mar 28 |
60 hrs |
49005 |
FB SDC B01 |
| M-F |
9 am-1 pm |
Mar 31-Apr 18 |
60 hrs |
49056 |
FB SDC B01 |
| M-F |
9 am-1 pm |
Apr 21-May 09 |
60 hrs |
49057 |
FB SDC B01 |
| M-F |
9 am-1 pm |
May 12-May 30 |
56 hrs |
49058 |
FB SDC B01 |
| M-F |
9 am-1 pm |
Jun 02-Jun 20 |
60 hrs |
49059 |
FB SDC B01 |
*SUPERVISION AND
MANAGEMENT Fee:
$60
Increase your leadership potential with an in-depth course in managerial
and supervisory skills that will increase your capabilities and provide you
with the principals that support future or current mid-level management
positions. Leadership skills stressed in this course include: effective
communications, conflict resolution, staff coaching, team building, stress
management, and group process. *This course isFee-exempt for active duty
personnel; it is also open to family members, civilian workers, and
anyone wanting to improve their skills and abilities in this area at the
listed price.
Instructor: TBA
| M-F |
1:30-5:30 pm |
Mar 31-Apr 18 |
60 hrs |
49006 |
FB SDC 304 |
|
