course descriptions
 

           
     

Course Details

OST 245   Dental Office Management
   
Lecture: 02 Lab: 02
Clinical:  00 Credit: 03
   
Components:  None
Prerequisites: Take OST 147 and DRE 096 or ENG 070 and RED 070 or Placement Test Credit Equivalent
Corequisites:   None
   
This course introduces the organizational structures, professional issues, and major functions of management in a dental office. Topics include communication skills, telephone techniques, patient relations, clinical records, bookkeeping procedures, office equipment, and inventory management. Upon completion, students should be able to apply the concepts of management within a dental office.