course descriptions
 

           
     

Course Details

MKT 223   Customer Service
   
Lecture: 03 Lab: 00
Clinical:  00 Credit: 03
   
Components:  None
Prerequisites: Take DRE-096 or ENG-070 and RED 070 or Placement Test Credit Equivalent
Corequisites:   None
   
This course stresses the importance of customer relations in the business world. Emphasis is placed on learning how to respond to complex customer requirements and to efficiently handle stressful situations. Upon completion, students should be able to demonstrate the ability to handle customer relations.
This course is also available through the Virtual Learning Community (VLC).