Human Resources Development (HRD)

Corporate & Industry Training

The purpose of the Human Resources Development (HRD) Program is to educate and train people in transition or in the emerging workforce for success in the workplace. HRD classes are designed for adults who are unemployed, under-employed, or have received notice of a pending layoff.

Course Topics

– Job Seeking Skills
– Job Search Techniques
– Employment Retention
– Advancement Strategies

Each class addresses the six core components:

  1. Assessment
  2. Positive Self-Concept
  3. Employability Skills
  4. Communication Skills
  5. Problem-Solving Skills
  6. Impact of Information Technology in the Workplace

Our HRD classes are also great for current professionals who need to brush up on their interviewing skills to be prepared for their next career opportunity!

Host a Class

If you are interested in hosting a Human Resources Development class at your off-campus site, please contact Kim Lewis, Program Coordinator at 910-678-8297 or

Class Schedule

The HRD Program has new classes starting almost every week, on and off campus at the following times:

– Mon. – Thurs., 8:30 a.m. to 3:00 p.m. (1 week)
– Mon. – Thurs., 9:00.a.m. to 3:30 p.m. (1 week)
– Tues – Thurs., 8:00 a.m. to 5:00 p.m. (1 week)
– Fri. – Sun., 8:00 a.m. to 5:00 p.m. (1 weekend)
– Tues – Thurs., 5:30 to 9:30 p.m. (2 weeks)

Cost & Fee Waiver

The cost is based on the length of the course. Anyone who is unemployed, underemployed or has received a pending layoff qualifies for a fee waiver and may not need to pay for the course tuition.

For more information about fee waivers, please call 910-678-8456 or 910-678-8495.


HRD students must have a valid federal or state photo ID and be in good standing with FTCC. Anyone who has an outstanding debt with the College or who has been suspended/expelled from any program area is prohibited from attending class.

Phone Registration

You may call 910-678-8456 or 910-678-8495 to register over the phone.

In-Person Registration

Stop by the HRD Office located in Room 101 of the Continuing Education Center at FTCC’s Fayetteville campus to reserve a seat.

2201 Hull Rd., Fayetteville, NC 28303

Rules & Regulations

The following regulations set forth rules of conduct that prohibit certain types of student behavior. Students are expected to act and dress appropriately for a college environment. Neither actions nor dress should distract others from concentrating on their course of study.

The College has established the following Code of Conduct to ensure that an appropriate college environment is maintained. Violation of one or more of these regulations may result in disciplinary sanctions. Students are not permitted to engage in any of the following activities while participating in any College course while on or off campus, while participating in a College-sponsored event, or while in a College owned vehicle.

  1. Regular class attendance is essential to establish workplace readiness. Students must comply with the 100% HRD class attendance policy.
  2. Breaks are built into the class schedule. Students are expected to adhere to designated times. Refrain from loitering in the hallways and lounge areas so as not to disturb others. Students waiting for a ride home or work have a 10-minute waiting period. Individuals violating this time may be asked to leave campus.
  3. The Continuing Education Center is a smoke-free environment. Smoking is allowed in designated smoking areas only.
  4. Consumption of beverages or food is prohibited in the computer labs and all classrooms.
  5. Students will not be allowed in class without a valid State or Federal issued ID card.
  6. Any student observed defacing or vandalizing property in any way will be subject to expulsion, a fine, and/or restitution.
  7. Be respectful of yourself and others. Refrain from using loud, profane, or insulting language while on campus.
  8. Pagers or cellular phones must be turned off during class times. Radios, headphones, and headsets are not allowed in the building.
  9. Students will only be allowed to use the internet under the direct supervision of the Instructor. Any student observed viewing unauthorized websites will be subject to suspension.
  10. Violating any College rule, regulation, policy and/or procedure.
  11. Violating any local, state or federal law or regulation.

Dress for Success

One of our goals is to help prepare students for the dynamic economy and the workforce environment by requiring them to adhere to the following Dress Code.

– Hats (baseball caps, knit caps, visors, etc.) are to be removed upon entering any HRD Class and not to be put back on until the building is exited.

– Dress appropriately for classroom setting: Sagging pants, pajamas, raised pant legs, bedroom shoes, exposed midriffs, exposed backside, excessively low-cut tops (including tank tops, spaghetti straps, halter tops), leggings of any kind, and skirts/shorts shorter than 2” above the knee are not considered appropriate attire for college.

If you are interested in earning a Career Readiness Certificate, FTCC’s Human Resources Development program provides an Employability Lab with KeyTrain.

What is Keytrain?

KeyTrain is the targeted curriculum and self-paced learning tool designed specifically to help job seekers develop and master the applied workplace skills as defined by the WorkKeys System and the Career Readiness Certificate.

Hundreds of employers across North Carolina and thousands across the USA are using the WorkKeys System to verify that their new employees have the work place foundation skills and “soft” skills they require for a successful business.

KeyTrain provides both practice assessments and training modules for each of the eight foundation skills (Applied Mathematics, Reading for Information, Locating Information, Applied Technology, Teamwork, WorkPlace Observation, Listening for Information and Writing). It is directly focused on helping to improve skills as well as raising one’s scores on the Career Readiness Certificate assessment.

Successful students and job seekers also focus on developing their “soft” skills. These skills relate to how a person positively engages with others on the work team and are indicative of a person’s values, work principles and behavioral maturity. “Soft” skills are critically important in the work place and are very highly valued by all employers as they build teamwork in conducting workplace activities to satisfy their customers.

ACT WorkKeys

ACT WorkKeys is a job skill assessment system used by businesses in the United States to measure workplace skills of employees and job applicants and by schools and colleges to help prepare students for the workplace.

Learn More about the NC Career Readiness Certificate (CRC)»

Employability Lab

You may also stop by FTCC’s Employability Lab located on the Spring Lake Campus in Room 211. The lab is open Monday-Thursday from 8:00 a.m. to 1:00 p.m. No appointment is needed!