Refund Preference

Through WebAdvisor, students have the option to receive electronic refunds from the College directly into a personal bank account of their choosing. Follow the steps below to select your preference. Those who do not provide bank account information will receive paper checks by mail for any refunds due.

  1. Login to WebAdvisor
  2. Select “Bank Information (U.S.)” under the Student Account Information section
  3. Complete all fields with your bank account information and click “Submit”

After submitting your information, you will receive an automated email confirmation. You may change your bank information at any time by deleting the current information and following the steps to enter new bank information.

Advantages of Direct Deposit

– Online accounts are easy to set up and update.
– You can use any bank in the United States.
– Save on trips to the bank to cash checks.
– No worrying about when and where your check will be delivered.
– Eliminate delays due to lost or stolen checks.

  1. Login to WebAdvisor
  2. Select “Address Change” under the User Account section
  3. Review your information. If everything is correct, no action is needed. If your address has changed, please update it accordingly.

Note: If a check is lost or stolen, a student must wait 10 business days before requesting a replacement check.

Direct Deposit

Your refund information is sent electronically to FTCC’s bank on the disbursement date and the bank begins the ACH transfer to your bank account. The normal processing time to receive the money in your account is 2 to 3 business days.


Your refund check is delivered to the U.S. Post Office on the disbursement date and begins the process of delivery to you. The length of time for delivery is dependent on the postal service.

Credit Cards

If you made a payment with a credit card and you are due a refund, the refund will be applied back to the card used for payment.

Refund Policies

– Curriculum
– Continuing Education
– Bookstore Refunds